France Telecom-Orange is one of the world’s leading telecommunications operators with 169,000 employees worldwide, including 102,000 employees in France, and sales of 45.5 billion euros in 2010. Present in 32 countries, the Group had a customer base of 209.6 million customers at the end of 2010, including 139.7 million customers under the Orange brand, the Group's single brand for internet, television and mobile services in the majority of countries where the company operates. At 31 December 2010, the Group had 150.4 million mobile customers and 13.7 million broadband internet (ADSL, fibre) customers worldwide. Orange is one of the main European operators for mobile and broadband internet services and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.
With its industrial project, "conquests
2015", Orange is simultaneously addressing its employees, customers and shareholders, as well as the society in which the company operates, through a concrete set of action plans. These commitments are expressed through a new vision of human resources for employees; through the deployment of a network infrastructure upon which the Group will build its future growth; through the Group's ambition to offer a superior customer experience thanks in particular to improved quality of service; and through the acceleration of international development
Growth in traffic volumes, new and evolving uses, technological advances and increasingly fierce competition: continuing growth and accelerating change shape the telecommunications market.
The global telecommunications services market continued to grow significantly in 2012, just as in 2011, climbing 2.7% in value. Ongoing change in the sector was driven by technological breakthroughs and the proliferation of new uses, against a backdrop of increasingly fierce competition and growing regulatory pressure. Market expansion was spurred by dynamic mobile penetration in emerging countries, particularly in Africa and the Middle East, regions where the Group has a strong presence, and by the explosion in multiple device uses, coupled with faster fixed and mobile networks.
With a presence in over 160 countries and the world's largest seamless network, Orange Business Services makes a genuine difference for its customers, from SMEs to multinationals.
New information and communications technologies are transforming the way businesses work, sharpening performance while enhancing employee comfort and improving customer relations. Orange Business Services is a global leader in telecommunications services for enterprises, providing cutting-edge communication solutions and delivering best-in-breed customer experience and support. With a focus on innovation and investment, Orange Business Services is pursuing eight growth drivers: networks and very- high-speed solutions, cloud computing, the new workspace, mobile fleet management, videoconferencing, the Internet of things, customer relationship solutions, and security.
International Carriers and Shared Services
This segment encompasses wholesale trading in voice, Internet and data capacity among operators, as well as content, and healthcare-related activities. A vital part of the digital landscape for our customers, it generates significant revenues.
Corporate Social Responsibility
Orange deploys its corporate social responsibility (CSR) policy as a cornerstone of our development, a source of innovation and a powerful differentiator with our competitors. We are constantly seeking to create value for all our stakeholders, working with them to build a more people-focused digital world that is increasingly trusworthy, eco-friendly and accessible to everyone.
Recognize and support our employees
Ensures transparency, quality and security for our customers
Access for Everyone
Share the benefits of the digital world with the greatest number for people
Find Innovative solutions for a greener world