Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned people transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,100 employees and numerous business locations. Their operations are separated into four divisions: Motor Coach, Oil Sands, Student Transportation, and Transit. PWT’s varied operations are unified by a company-wide commitment to the Core Values first established by their founder R.B. (Bob) Colborne. At the heart of these core values is an unwavering dedication to customer service and safety, as supported by their Safely Home brand. At PWT, their people are their greatest asset. After all, it’s their people who safely transport their passengers to where they need to be. In all of the urban or rural communities they serve, PWT’s employees bring their Core Values to life, day in and day out.

Their mission is to exceed customer expectations by employing talented people who share in the dedication of a company committed to Safety and Service.

Why Choose PWT?

People

• -Hired for cultural fit surrounding their Core Values, Mission Statement and “Safely Home” promise
• -Developed personally and professionally through leadership training i.e. NextGen program
• -Mentored for success – building on their personal strengths
• -Rewarded through their long term service and R.B. Colborne recognition programs

Infrastructure

• -Canadian – family owned and operated since 1957
• -4000 employees across Canada
• -Four Divisions: Motorcoach, Transit, Student, Oilsands
• -Key Performance Indicators continuously assess their development and progress
• -VP of Safety dedicated to their cause “Safely Home”
• -Mobile Training Unit –  enhance driver learning experience through simulation exercises
• -Bus and Coach Training Centre – raising the standards and quality of personnel passenger industry

Responsiveness

• -Compass Project initiated to serve client needs

Innovations

• -Provided a snack bar galley service on their Red Arrow motor coach
• -Bus and Coach Training Centre  – Holistic approach to employee development
• -Mobile Training Unit – driver simulator training
• -NextGen Intern program – leadership development
• -Annual Safety and Maintenance Conferences

 Vision

• -Lead the passenger transportation industry in safety through ongoing training
• -Develop meaningful career paths for their people
• -Model their Core Values & their Safely Home brand through their actions
• -Contribute to the success of the communities where they serve