Originally called Colonial Bank, they were born in 1837 as the first commercial bank in Trinidad and Tobago. Their 181-year history is testimony to a successful growth strategy fuelled by expansion through acquisition, prudent risk management principles, comprehensive and innovative corporate social investment programmes and initiatives, and visionary leadership paired with multitalented and loyal employees.

Through the years, they continuously evolved to match the demands of growing economies and the rapid social changes in the markets where they currently operate. Significant expansion during this period, through the acquisition of several subsidiaries, resulted in Republic Bank performing dual roles of a licensed commercial bank and a holding company for its subsidiaries. While the roles were well managed, the Group needed a more sustainable structure to facilitate even more effective management and good governance given their current and future strategies.

In December 2015, a decision was taken to form Republic Financial Holdings Limited by a Vesting Order, under the Financial Institutions Act, Chap 79:09, of the Laws of Trinidad and Tobago; successfully bringing the structure of the Republic Group in line with international best practices to facilitate future growth.

Who they are today
Headquartered in Trinidad and Tobago, Republic Financial Holdings Limited (RFHL) is the registered owner of all of the banks in the Republic Group – Republic Bank Limited, Republic Bank (Guyana) Limited, Republic Bank (Barbados) Limited, Republic Bank (Grenada) Limited, Republic Bank (Suriname) N.V., and Republic Bank (Ghana) Limited, as well as Republic Securities Limited and other subsidiaries. Across these markets, RFHL offers an extensive range of banking services, including credit and debit card issuance and processing, leasing, trustee services, mutual fund and investment management, and merchant banking

Vision:

• They, Republic Bank, the Caribbean financial institution of choice for their staff, customers and shareholders, set the standard of excellence in customer satisfaction, employee engagement, social responsibility and shareholder value while building successful societies.

Mission:

• Their mission is to provide personalised, efficient and competitively-priced financial services and to implement sound policies which will benefit their customers, staff, shareholders and the communities they serve.

Customer Focus

• They exist to take care of their customers' financial needs.
• They believe that achieving complete customer satisfaction through service excellence is the key to their success.
• They consider the customer first in all their decision-making.
• They recognise and serve diverse groups of customers according to their distinctive needs.
• They build and sustain relationships that are satisfying to their customers.
• They innovate to anticipate their customers' future requirements.

Integrity

• Integrity is at the core of all their relationships. They build trust and confidence in their customers, suppliers, shareholders, the general public and among theirselves.
• They consistently demonstrate personal integrity through honesty, trustworthiness, fairness, confidentiality and openness in everything that they do.
• They deliver accurate, reliable and customer-friendly products and services.
• Their business processes and practices support service excellence while protecting the interests of their customers, employees and shareholders.

Respect For The Individual

• The more respect they demonstrate to one another, the higher the quality of their working relationships.
• They listen actively to one another and respond appropriately.
• Their communications with one another are open, timely and professional.
• They provide the authority, training, tools and encouragement so that each of us can do their best to serve their customers.
• They create challenging opportunities for their growth and development.
• They recognise, value and reward contributions.

Professionalism

• Their professionalism is the foundation of their superior individual and corporate performance.
• They each take ownership and personal responsibility for all that they do.
• They continually develop theirselves to maintain leading-edge capabilities.
• They apply their extensive industry knowledge and technical competence to their competitive advantage.
• They consistently produce results of the highest quality.
• They are positive, confident and objective in all their business interactions.

Results Orientation

• They engage in business to provide superior returns to their shareholders.
• They focus on achieving results that add the best possible value for all their stakeholders.
• They are cost-conscious in all their activities.
• They continually improve on what they do to serve their customers.
• They use the power of teamwork to improve results significantly.
• They aggressively pursue market share, growth and industry leadership.