RET is a dynamic and modern independent public transport company that serves the southern part of the Randstad conurbation. ‘On the right track’ says a great deal about the character of their organisation. They work to ensure convenient and comfortable travel, a fair price and service with a smile. The customer is their point of departure and their destination. They invest in excellent infrastructure, modern rolling stock, more and better facilities, and capable and service-oriented staff. They are always happy to be of assistance.
Being on the right track also means that innovation is an integral part of what they do. Operating on the basis of clearly defined objectives, they continue to improve their services. They are therefore able to offer the high level of service, quality, professionalism, public safety and customer satisfaction that they envisage. They are open to innovation and closely monitor social and technological developments. They are often a step ahead in this context.
As a social enterprise, they connect communities both logistically and socially. They have had strong ties with Rotterdam and its surrounding area for almost 150 years. These ties manifest themselves in active cooperation with other organisations in the region and the positive contribution that they make to the environment and society.
‘On the right track’