The Rwanda Utilities Regulatory Authority (RURA) was created with the mission to regulate key public utilities namely: telecommunications network and/or telecommunications services, electricity, water, removal of waste products from residential or business premises, extraction and distribution of gas and transport of goods and persons. RURA’s vision is to be a leading global regulator of public utilities. To achieve this RURA keen to: promote free and fair competition, protect the rights of consumers and balances the interests of all stakeholders, promote availability of affordable, quality services to all; and lead in the development of the public utilities sectors.