Vision
Smith & Nephew supports healthcare professionals in their daily efforts to improve the lives of their patients. They do this by taking a pioneering approach to the design of their products and services, by striving to secure wide access to their diverse technologies for more customers globally, and by enabling better outcomes for patients and healthcare systems.
Values
Their values shape everything that they do as a business and form the basis of their relationships with all their stakeholders. Their values also underpin their approach to sustainable development where they continue to set challenging performance targets, particularly with regard to managing their environmental impact and increasingly in the area of social responsibility.
Their values are articulated under the headings of Performance, Innovationand Trust.
PERFORMANCE means being responsive to the needs of their customers, setting ourselves clear goals and standards and achieving them. They deliver quality and value in their products and services that provide quantifiable social and economic benefits. Their product, technique and service developments reduce pain, speed recovery. For example, by getting patients back on their feet more quickly following surgery, or by reducing the time it takes to perform procedures, like a hip replacement, more operations can be performed more cost effectively.
INNOVATION means taking a pioneering approach to the design of their products and services, being energetic, creative and passionate about everything they do. They are forward looking; anticipating customers' needs, overcoming barriers and developing opportunities. They encourage and support new ideas, and are always seeking to improve the lives of healthcare professionals and the patients they treat with effective and safe product and service innovations.
TRUST is something they understand that they have to earn. They earn it by being friendly, approachable and listening to others. They work hard to build lasting and close relationships with their customers, colleagues and the communities in which they operate. They are honest and straightforward and do what they say. They have integrity and an ethical approach to business. Their Code of Business Principles defines their relationships with all of their stakeholders, and the behaviours and conduct they should expect from us in their dealings with them.
Smith & Nephew supports healthcare professionals in more than 100 countries in their daily efforts to improve the lives of their patients.
They do this by taking a pioneering approach to the design of their advanced medical products and services, by securing wider access to their diverse technologies for more customers globally, and by enabling better outcomes for patients and healthcare systems.
They have leadership positions in:
They have around 16,000 employees around the world.
Annual sales in 2016 were more than $4.6 billion.
They are a constituent of the UK's FTSE100 and their shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE: SN, NYSE: SNN)
