Sofrecom, a France Telecom-Orange Group subsidiary, has developed over 45 years unique know-how about operator businesses, making it a world leading specialist in telecommunications consultancy and engineering.
Its experience of mature and emerging markets, combined with its deep understanding of the structuring changes affecting the telecoms market make it a valued partner for operators, governments and international investors.
Over 200 major players in over 100 countries have entrusted strategic projects to Sofrecom: transformation and optimization, technological modernization, innovation and development. Its privileged access to Orange Group's vast resources and innovations enables Sofrecom to propose proven, avant-garde solutions.
Sofrecom's strength lies partly in its diversity, with more than 1,400 consultants and experts of 30 nationalities working in 11 agencies around the world.
Sofrecom is a human network, a powerful network of know-how which ties its personnel to France Telecom-Orange experts, to industrial partners, to local partners and to customers.
What we do
Telecoms globalization and accelerating changes in ICT usages and technologies are attracting new players and making competition ever more intense. In this changing market, our teams analyze, anticipate and assimilate key industry trends for you.
Whether you are an operator, an industrial company or a public institution, we can support your management, creation, takeover and transformation projects. To find the best way of addressing your specific challenges, we place at your service our talents and 45 years of international experience.
Our experts can guide your strategic decisions by putting in perspective their market knowledge and your business challenges. We design for you – and with you – innovative, value-creating solutions by drawing on our prime fields of expertise: Networks and Services, IT Solutions, Business Consulting and Prospective covering all the businesses of telecoms operators.
Services
Prospective
The expert's in Sofrecom's Prospective Department have cumulated more than 20 years' experience in economic intelligence. Their unrivaled know-how and proven methodologies help our customers to make structuring decisions and to maintain a competitive edge by developing a durable, global market positioning that really delivers results. Their activities include:
• "Market Watch": makes decisions easier for operational managers by providing a 360° market view: trends observatory, multi-source collection and synthesis of qualitative and quantitative information, benchmarks, panoramas, etc.;
• "Market Analysis": provides an in-depth view of specific issues based on qualitative and quantitative analyses of the ecosystem concerned;
• "Market Positioning": identifies business opportunities and qualifies and quantifies their market potential, then translates them into development paths; it also aids strategic decisions through market modeling and projections, and positioning and scaling studies;
• "Business Intelligence Engineering": helps customers acquire the know-how they need to run their own intelligence program autonomously.
Business Consulting
Sofrecom consultants are all experts in marketing, distribution, customer care, project management, in fact in all key telco disciplines. They can help you design and implement your strategy, conduct transformation programs, and achieve tangible, durable results.
We can intervene at all stages of the value chain – from strategy definition to operational implementation – drawing on our knowledge of operator businesses and, if need be, the vast resources of the France Telecom-Orange Group. Our missions include marketing and organization studies, marketing and sales plans, launches of innovative offers and products, pricing models, distribution networks, process renovation, conduct of change, management contracts, business and management training, government ICT strategy, and many others.
Networks and Services
Sofrecom supports its telco customers at every stage of this process. Our consultants undertake a vast range of missions worldwide, including operational management, network and service optimization, mobile networks, Internet, multiplay… and notably migrations to next generation networks (3G+, LTE, mobile backhauling, fiber backbone, FTTx, etc.). We guide operators' investment choices, organize the convergence of fixed-line, mobile and Internet networks, and supervise the associated operations.
In short, we cover the entire telco value chain, principally through three types of service: network transformation, assistance with supplier management, and enhancement of end-to-end Quality of Service (QoS). Our operator culture and in-depth knowledge of telecoms worldwide, our technological excellence inherited from Orange Labs, and our methods and tools enable us to effectively support all stages of customer projects.