In the year 2000, A group of friends came together and formed a social welfare group with the primary objective of supporting one another on social matters such as education, bereavements, weddings, and graduation ceremonies among others. 4 years later, the group decided to increase its activities to include an investment arm. With investment portfolio, a company was formally registered with a name of Springboard Holdings Limited with the same shareholders as in the welfare group. The shareholders increased their contributions by several folds to enable them aggressively venture into buying and selling of small parcels of land.
In 2010, the holding company diversified into Credit lending starting with its members on short term period. The new portfolio grew rapidly and by the close of the year, it had more than doubled. Having realized the potential the lending portfolio has, it was agreed that it should be run separately from the investment portfolio.
It was in this regards that Springboard Capital was registered in January 2011 to solely handle the Credit lending business. The company has since grown to a fully-fledged Micro Finance institution that offer credit facility across the country to the public.
Their vision is to transform Kenyan people through financial support and economic empowerment.
Their mission over the years has been to liberate the Kenyans through offering timely and innovative financial services, nurturing talent as well as growing the shareholders wealth. In their day to day’s work, they are guided by the values of integrity, teamwork, professionalism, creativity and innovation among others.
As they have grown, so have the needs of their customers. Today many of their customers have graduated to higher levels economically and are involved in complex and sophisticated activities including imports and exports. These diverse needs have lead as to development of more diverse products so as to meet these needs. They endeavor to continue widening their capacities so as to effectively serve all their customers and even reach out to more.
As any other business, they have weathered many storms to get to where they are and are determined to continue growing with immediate plans of seeking licensing to become a fully-fledged deposit taking micro-finance. This substantial progress would not have been possible without the people, from staff to directors, their customers, the shareholders, consultants, institutional partners, service providers and Government. It would also not have been possible without these people’s hard work, team work, professionalism, commitment, innovation, sacrifice and most important of all, remaining focused on their vision.
Why Chose Them?
-The quality of their people makes them stand out. They hire and retain only the best professionals. At Springboard Capital, they set up a thorough personnel selection process and a challenging environment to grow and improve their large resource pool of top-notch experts.
-They thoroughly examine each customer’s case. Depending on the loan required they engage a dedicated team of our staff to analyze and understand clients' specific objectives and needs to find a solution that meets them.
-They understand that effective communication is crucial for the success of any project. They establish a productive customer communication environment providing all required resources. All their employees who are engaged in communication with customers speak fluent Kiswahili English.
-They commit to always assessing your financial requirements with you, attending to all the necessary document and requirements for your loan application, sourcing and offering a loan that is suitable to your situation and needs and most of all, honestly and transparently, addressing any questions or issues you may have during the term of your loan in a friendly timely manner.
They never stop improving their services to enhance their team’s capabilities and increase customer satisfaction. Springboard is a client-centric organization. They make it their business to understand and help their clients achieve their business goals.