Mission
To ensure all reasonable needs of its customers are met in a timely and efficient manner through the effective management of water resources.

Vision
The Water Services Department is a Business Unit of the Government of St. Kitts-Nevis where a competent and professional staff delivers excellent service in the management of their water resources

Aim
Their aim is to provide an affordable and reliable service to every business, institution and household whilst ensuring the sustainability of water resources.

Values and Guiding Principles
Honesty / Integrity
Quality Service
Respect
Patriotism
Accountability
Teamwork
Fairness
Knowledge Sharing