In accordance with the Law on State Revenue Service, the State Revenue Service (hereinafter – “the SRS”) is a direct administrative authority under the supervision of the Minister of Finance, which ensures the accounting of tax payments and taxpayers; the collection of taxes, duties and other mandatory payments specified by the State in the territory of the Republic of Latvia; collects taxes, duties and other mandatory payments into the budget of the European Union; and implements the customs policy and organizes customs matters.
Main tasks of the SRS:
MISSION
The SRS is a reliable ally in tax and customs matters for honest business and public welfare.
VISION
Latvia is a country where everyone voluntarily fulfils tax and customs obligations.
VALUES
PROFESSIONALISM - knowledge and competences at a high level, skills in applying it in work, continuous development and high work ethics.
COOPERATION - collegiality and transparency in fulfilment of duties, single understanding of goals and attainment thereof.
LOYALTY - dedication to the interests of the State and the public, considering them as primary both at work and outside of it.
HONESTY - equal and fair attitude towards customers, partners and colleagues.
RESPONSIBILITY - non-avoidance of decision-making and actions, and responsibility for consequences.
STRATEGIC OBJECTIVES
1. Services compliant with customer needs — we know our customer.
2. Trust-oriented communication and cooperation — we trust our customer.
3. Smart monitoring for ensuring honest business environment and welfare — we help to change compliance behaviour by sharing information and knowledge.
4. Professional, loyal, honest, responsible and cooperation-oriented employees.
The SRS tasks are defined in the relevant laws and other laws and regulations related to them: