Surgilinks’ vision is to remain focused and committed to providing excellence in the supply of pharmaceutical products and to maintain confidence in their customers by providing quality products.
Surgilinks Limited is one of the Leading Pharmaceutical Marketing and Distribution companies in Kenya which has been in operation for more than 19 years. It was established in 1994 with a business model of Importation, Marketing and Distribution of Pharmaceuticals. Since then the Company has grown from Strength to Strength .The Company moved in 2006 to its own premises at “Surgilinks Building” along Mombasa Road.
Vision
Surgilinks’ vision is to remain focused and committed to providing excellence in the supply of pharmaceutical products and to maintain confidence in their customers by providing quality products.
Surgilinks’ mission is to provide superior products and services to the society, to satisfy customer needs and to be a leader in the pharmaceutical industry.
By adopting best practice across all aspects of their business, by constantly seeking initiatives which add value, by building partnerships with customers and their supply chain, by investing in the training and development of their employees and by treating health and safety and environmental issues with priority, they aim to achieve the future sustainability of their business in a responsible way.
Performance
They strive for continuous improvement in their performance. When they commit to doing something they do it in the best, most complete, efficient and timely way possible.
Teamwork
They know that to be a successful company they must work together, frequently transcending organizational and geographic boundaries to meet the changing needs of their customers. They want all their colleagues to contribute to the best of their ability, individually and in teams.
Customer Focus
They are deeply committed to meeting the needs of their customers, and constantly focus on customer satisfaction. They take genuine interest in the welfare of their customers.
Respect of people
They recognize that people are the cornerstone of Surgilinks’ success. They come from many cultures and speak many languages. They value their diversity as a source of strength.
Leadership
They are dedicated to providing opportunities for leadership at all levels in their organization. Leaders are those who step forward to achieve difficult goals, envisaging what needs to be done and motivating others.
Community
As a company and as individuals, they commit themselves to serve the needs of communities and people in need throughout the county.
Innovation
Innovation is the key to improving health and sustaining Surgilinks’ growth and profitability. The quest for innovative solutions should invigorate all of their core business.
Integrity
They demand of themselves and others, the highest ethical standards and their products and processes will be of highest quality.
