As the global arm of TELUS – a leading Canadian telecommunications company with over USD$10 billion of annual revenue and almost 12.7 million customer connections – TELUS International employs over 28,000 people with delivery centers in eight countries serving customers in over 35 languages.
TELUS International has an unique approach that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the largest Business Process Outsourcing (BPO) provider in Central America with almost 7,000 team members, they have access to a large pool of fluent English speakers in three sites in Guatemala and one site in El Salvador.
At TELUS International Central America they offer geographic diversity, multilingual programs, integrated multi-channel services, solid IT infrastructure and a strong focus on customer service. They are proud of their skilled workforce, integrated technology, innovative recruiting and quality training processes, and efficient program delivery.