ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry.

Founded in 1939, ACA brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates, representing more than 230,000 industry employees. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

Mission

ACA International contributes to the success of its members and the positive reputation of the credit and collection industry through education, advocacy and services.

Values

• Leadership
• Integrity
• Respect
• Responsibility
• Service
• Education

Collector’s Pledge

• I believe every person has worth as an individual.
• I believe every person should be treated with dignity and respect.
• I will make it my personal responsibility to help consumers find ways to pay their just debts.
• I will be professional and ethical.
• I commit to honoring this pledge.