The Medical City (TMC), owned and operated by Professional Services Inc. (PSI), has distilled 50 years of experience in hospital operation and administration in the establishment of its world-class healthcare organization that serves some 50,000 inpatients and 500,000 outpatients a year.
The Vision
To always be a leader in shaping how Filipinos think, feel and behave about health and how health services are accessed by and delivered to them, and to use such leadership to serve equity in health, life and development.
The Mission
The pursuit of their vision is animated by a passion to always keep their patient on center stage and deliver service of greater worth, engaging strategic partners who share their vision and passion, constantly proceeding from what they do best, and in the process of carrying these out, align the interests of their employees, their professional staff and their shareholders with the interests of those they serve.
The Medical City Towards Service and Leadership
Core values set the foundation for a company’s culture and purpose. In the healthcare industry, a strong sense of personal and professional values are essential to success.
Excellent and compassionate service
They aspire to excellence and compassion in the provision of their services, achieving increasingly superior performance through organizational synergy and continuous innovation.
Client Partnership
They forge sustainable partnerships with enlightened and empowered clients - their patients, physicians and payors - systematically creating opportunities for active engagement, informed participation, and shared responsibility.
Primacy of the human resource
They invest in the personal and professional development of their staff, providing them with the requisite technology, capacity and voice to exercise their primacy as a resource in serving their customers and creating value for their shareholders.
Integrity
They uphold personal and institutional integrity, consistently seeking alignment between the values that they espouse, and the strategies, decisions and actions that they pursue.
