Union Bank of Nigeria Plc. (UBN)
Union Bank of Nigeria Plc was established in 1917, as a full-service commercial bank that caters to the retail and commercial needs of individuals, small and medium sized companies, and major corporations.
They are Nigeria’s most reliable and trusted banking partner.
They make lives better by delivering the simplest, smartest solutions and guaranteeing the best experience every time.
Union Bank of Nigeria (“UBN”) was established in 1917 and is one of Nigeria’s long-standing and most respected financial institutions, offering a portfolio of banking services to individuals, SMEs, commercial and corporate clients. With a robust geographical network comprising more than 300 service centres and over 950+ ATMs spread across Nigeria, they have remained committed to helping individuals, families and businesses grow for nearly a century.
They are committed to being widely recognised as Nigeria’s most reliable and trusted banking partner. Their ambition is hinged on successfully delivering against six strategic pillars including quality of their customer experience, client base, talent, banking platform, professional standards and earnings. Aggressive execution of their strategy is underway, leveraging a robust transformation team largely focused on people, processes and technology.
Their recent awards and recognitions include Business Day Award for “best bank to support Nigeria’s small and medium scale enterprises”, Central Bank of Nigeria Award as the best bank in Agricultural Credit Guarantee Scheme Fund in Nigeria, MasterCard cashless champion awards: Cashless POS Activation Champion and first Nigerian bank awarded the latest Payment Card Industry Data Security Standard (PCI DSS) Version 3.0 certification.
With their unrelenting commitment to their transformation, they are repositioning Union Bank as a strong player in the Nigerian banking sector – A Simpler, Smarter Bank.
What They Do
They are passionate about high quality service delivery, leveraging strategic partnerships with their clients to help them succeed. Their customer-centric business model encompasses retail bank, commercial bank, corporate bank and treasury servicing individuals, SMEs, commercial and corporate clients. This reflects their key goal to serve their customers’ distinct needs.
Their retail bank is building a recognized brand and benchmark for high customer satisfaction. They are focused on the larger mass market considering Nigeria’ demographics, while creating niche opportunities for affluent, high net worth individuals and SMEs. Their product portfolio includes deposit accounts (current, savings, term, FCY), loans (personal Loans, mortgages, auto Loans, overdrafts), bill payments, debit cards, virtual banking solutions and complementary white label solutions.