Indonesia is not a party to the 1951 Convention relating to the Status of Refugees or its 1967 Protocol, nor does it have a national refugee status determination system.
As a result, the Government authorizes UNHCR to carry out its refugee protection mandate and to identify solutions for refugees in the country.
UNHCR Indonesia’s main office is located in Jakarta and has also out-posted 15 staff to assist the Government in addressing the needs of refugees and asylum-seekers in Medan, Tanjung Pinang, Pekanbaru, Makassar, and Kupang.
Together with the immigration officials and other partners, UNHCR carries out its protection and assistance work in 13 immigration detention centers across the country where refugees and asylum-seekers are often accommodated pending the determination of their status.
Surrounded by countries hosting large numbers of asylum-seekers and refugees, such as Malaysia, Thailand and Australia, Indonesia is impacted regularly by mixed population movements. After a lull during the late 1990s, the number of asylum-seekers arriving to Indonesia began to increase in late 2000, 2001 and 2002. Arrivals slowed down from 2003 to 2008, but again picked up in 2009. In 2016 and 2017 the number of persons registering with UNHCR has remained relatively stable. Indonesia hosts some 13,840 refugees from some 49 different countries as of December 2017, with roughly half originating from Afghanistan.
UNHCR’s protection activities begin with ensuring that refugees and asylum-seekers are protected from refoulement – in other words, from forced return to a country or territory where their lives or freedom might be in danger. UNHCR then undertakes a process of verification of identity for the purpose of registration and issuance of individual documentation.
Registered asylum-seekers will then be scheduled to have their claims for refugee status thoroughly assessed by UNHCR in what is known as a Refugee Status Determination (RSD) Procedure. This procedure offers each individual asylum-seeker an opportunity to be interviewed in his/her own language by an RSD officer assisted by a qualified interpreter, who will assess the merits of the individual’s claim for international protection.
The asylum-seeker will be then provided with a reasoned decision on whether they qualify for refugee status under UNHCR’s mandate. In case one’s claim for protection is initially rejected, the RSD procedure grants the asylum-seeker an opportunity to appeal the negative decision.
For those found to be refugees, UNHCR will begin to look for one of a range of what UNHCR calls comprehensive solutions. Traditionally, these solutions have included resettlement to a third country, voluntary repatriation (if a person is able to return in safety and dignity), and local integration in the country of asylum.
However, in the current global refugee crisis, with more than 65 million persons displaced around the world, UNHCR is working to identify a range of other solutions, including: temporary stay measures that allow refugees access to self-reliance opportunities until a longer-term solution can be found; complementary pathways, such as university scholarships, labor migration schemes, and State-facilitated family reunification.
Finding an appropriate longer-term solution for each refugee is a complex and often lengthy process that involves considering the particular circumstances of the individual or family and identifying solutions that match their particular needs.


