The United Nations International Computing Centre (ICC) was established in Geneva in 1971 as a common service, providing a wide range of Information and Communication Technology Services, on a cost recovery basis, to its users worldwide.
It was originally set up to meet the needs of three organizations; the United Nations (UN), the United Nations Development Programme (UNDP) and the World Health Organization (WHO) were the founding organizations of the ICC.
The ICC has expanded considerably since its establishment, and more than 25 organizations, funds and programmes of the United Nations system currently use its services and participate in its governance.
In addition, governmental entities, inter-governmental and non-governmental organizations as well as other not-for-profit institutions use ICC’s services.
ICC has now over 200 staff. The Centre has extended its presence beyond its Headquarters in Geneva, Switzerland and established offices in New York, USA, and Brindisi, Italy.
Purpose of the ICC
The ICC delivers:
- A broad range of IT Services
- State of the art and secure environment
- 7 days / 24 hours technical support
ICC also offers:
- Assistance in exploiting networking and computing technologies
- Information Management Services
- Expert advice on information technology and management
Services
ICC's mission is to deliver high quality Information and Communications Technology (ICT) services to UN system organizations worldwide.
ICC:
Specialised Services
ICC offers a range of specialized services that are designed to meet clients needs in the areas of service outsourcing, facilities for co-location and secure remote connectivity.
On-site Services offers staff and formal business processes to provide full service provision in a defined business area. Examples: Helpdesk, LAN management, End-to-End Application support (SAP, IMIS, Oracle, etc.).
Hosting Services makes available to customers ICC's state-of-the-art Data Centre. Servers and other IT equipment can be hosted at ICC, with partial or full management and administration of hosted equipment.
Remote Access Services offer a complementary range of products and services to provide reliable, secure connectivity around the world.
ICT Training Services deliver local, high-quality, professional ICT training to ICC client organizations. A wide range of courses are available throughout the year. Specific courses and courses with customized content can be arranged at any time.
Professional Services
ICC offers a broad range of professional IT services in a number of technical areas such as project management, IT consultancy, security and process automation.
Internet Services
ICC provides a wide variety of internet services in the following areas:
Mainframe Services
Mainframe services are part of the core services offered by ICC. The z/Series super server is enjoying steady usage growth as Mainframe technology evolves and service offering increases.
In addition to the applications used by many Partner Organizations the consolidation of the workload of other data centres in the U.N. System at the ICC Data Centre continues to make progress given the economies of scale that can be achieved and the opportunity to benefit from ICC's continuous operations and tested Disaster Recovery arrangements.
Managed Storage
ICC provides Storage-on-Demand and LAN Backup services enabled by an integrated disk and tape storage architecture that avoids the need for ICC clients to make significant investments in the procurement and operation of storage facilities.
Business Continuity
Business Continuity and Disaster Recovery planning and testing have become a vital element to ensure the operation of any organization. ICC offers a combination of hosting services, network services, backup services and professional services to provide users with viable and cost-effective Disaster Recovery and Business Continuity position.
