As outlined in the Energy Regulatory Authority Act [Chapter 13;23] of 2011 and other ancillary instruments, ZERA serves the nation through continuously striving to achieve the following key result areas:

 

1) Increase Access and Security of Supply

• To promote the procurement , production, transportation, transmission and distribution of energy in accordance with public demand and recognized international standards
• To ensure the maximization of access to energy by consumers that is affordable and environmentally sustainable and
• To promote coordination and integration in the importation, exportation and pooling of energy from any source in the SADC and COMESA region

2) Regulation and Licensing

• To regulate the procurement, production, transportation, transmission, distribution, importation and exportation of energy derived from any energy source
• To exercise licensing and regulatory functions in respect to the energy industry
• To ensure that prices charged by licensees are fair to consumers in the light of the need for prices to be sufficient to allow licensees to finance their activities and obtain reasonable earnings for their efficient operation and
• To establish or approve operating codes for safety, security, reliability, quality standards and any other sector related codes and standards for the energy industry or any sector thereof.

3) Energy Efficiency and the Environmental Protection

• To advise and educate consumers and licensees regarding the efficient use of energy and
• To assess, promote studies of and advise the Minister and licensees on the environmental impact of energy projects before licensing.

4) Market Reform and Competition

• To maintain and promote effective competition within the energy industry and
• To create, promote and preserve an efficient energy industry market for the provision of sufficient energy for domestic and industrial use.

5) Research and Development

• To promote, identify and encourage the employment and development of sources of renewable energy
• To undertake such other things which it considers is necessary or convenient for the better carrying out of or giving effect to the functions of the Authority and
• To promote and encourage the expansion of the energy industry and the advancement of technology relating thereto.

6) Key stakeholder Advisory

• To advise the minister on all matters relating to the energy industry
• To establish appropriate consumer rights and obligations regarding the provision of energy services
• To arbitrate and mediate disputes among and between licensees and consumers and
• To represent Zimbabwe internationally in matters relating to the energy industry