Highly versatile program management, business process redesign, and efficiency expert who analyzes an organization and its internal operations and creates and launches forward-thinking strategies, processes, and new technologies that drive efficiency, improve customer satisfaction, and advance business value. Data-driven problem solver who has led multiple organizational redesign initiatives across world-class entities spanning strategy formulation and implementation, current state, and gap analysis to redefine and restructure business processes for the purpose of reducing costs and improving information transparency and compliance adherence. Expertise in navigating complex, high-risk/high-profile transactions, negotiations, and decision-making involving multiple partners, multiregional beneficiaries, competing agendas, and diverse objectives. Lifelong learner, teacher, mentor, and high-energy leader who builds the teams, environments, and training programs.
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