Josephine Njoroge

Customer Experience Manager at KCB Bank Group

Bachelor's DegreeUNIVERSITY OF NAIROBI

Kenya

Summary

I’m a graduate from the University of Nairobi. I graduated with a Bachelor of Arts (Economics and Sociology). I’m have also done CPA up to section 5. I have 12 years’ experience in the banking industry. Through my 12 years’ experience in the banking industry (seven years in customer/client relationship management) I have been equipped with the abilities to effectively develop new and cultivate existing relationships through client discussions, developing new strategies for bringing business and interactions and to form trusting relationships. I have a high retention rate which has been developed through building trust and fulfilling their long term goals. My working capabilities have been appreciated by my current employer. I have also work as in the accountant/administrator and credit analyst. I have provided leadership and motivation to the staff and utilized extensive business and financial acumen. I am knowledgeable in client relationship management and business development

Experience

  • banking system
  • development
  • agricultural financing
  • agricultural technology
  • economic policy
  • acumen
  • Sectors
  • Funders
  • Countries

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