Lloyd Msiska

RESUME Lloyd Vundo Msiska IT Specialist Malawian Born on 8th June 1964 P.O. Box 830 Blantyre, Malawi +265888890191/992538898 lmsiska@yahoo.co.uk/lloyd.msiska@gmail.com An accomplished ICT Specialist with over 30 years in supporting University Research, Mathematical Sciences Department as a Computer Science Laboratory Technician for 7 years, Non-profits: Save the children US as Computer Systems Coordinator for 13 years and Project Concern International as ICT Coordinator for 6 years to October, 2020, Corporate Services Director at Yosa Computer Systems from January, 2021 to date and IT Consultant for CCAP Blantyre Synod Health and Development Commission and Audit Consult from 2009 to date. ______________________________________________________________________________ WORK EXPERIENCE 1. Consultant – WALA Foundation; Praise Investment and General Dealers - Currently developing projects for WALA Foundation and Praise Investment and General Dealers - Proposal writing and submissions to potential local and International donors - Strategist - Research Innovation Technologist 2. Yosa Computer Systems – ICT Specialist/Partner from January 2021 to March, 2022 - Attending to all ICT projects for clients - Corporate Services and business development for the company - Preparing bidding proposals for ICT equipment and software, ICT networks, standby powers supply systems, CCTV and Biometric supply and installations - Establishing foreign supplier database for imports - Representing Yosa Computer Systems in meetings and conferences with suppliers and clients 3. Project Concern International – Malawi Country Office from 5th January 2015 to 30th October, 2020 as ICT Coordinator, monitoring and maintaining computer systems and networks of PCI. Doing installation and configuration of computer systems, diagnose hardware and software faults and solving technical and applications problems. ICT Coordinator is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from him. Individual tasks include: installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware or software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritizing and managing many open cases at one time; testing and evaluating new technology; conducting electrical safety checks on computer equipment. Supporting a Windows Server 2008R2, Windows Server 2012R2, Office 2013 Professional Plus, MS Office 365 with Cloud based mailboxes with user profiles on computers and mobile devices. Development of the Country Office IT’s minimum operating standards and user policy which form part of PCI Global Standards. CHATTER champion, lead and trainer for the Country Office, a social media by Salesforce which has been customized for PCI Global business. Implementation of VPN integrated WLAN Firewalls (DELL SonicWall and CISCO Meraki devices), Hyper-V. Rolling out of Atlas (MS Cloud Technologies such as OneDrive for Business for provision of cloud backup location for staff, Skype for Business for conferencing and SharePoint for sharing key documents for each project/department) for PCI-Malawi and supporting operations of Sage 300 Advanced ERP ACCPAC for Finance and Operations. Dealing with ISPs such as Telekom Networks Malawi, Skyband Corporation, Wananchi Telecom Ltd, SimbaNET and Telecom4Good, a non-profit assisting NGOs on Bandwidth Aggregation Program and as Technology Point Person for Malawi Office. 4. Save the children – Malawi Country Office from 1st November 1995 to 30th September 2008 as Computer Systems Coordinator • Taking care of agency computers in Mangochi and Balaka Sub-Offices, making sure that they performed to expected SC standards and that they were protected from viruses, by having Anti-Virus Programs on every computer which updated daily including service packs and patches for all installed software. • Supporting computer users and monitoring the operations and performance of the technology infrastructure, making sure that latest development applied in a timely manner and that the Sub-Offices were connected to the Save the Children autonomous network in conformity with required standards. • Network Administration, Novell Netware, Windows NT4, Windows 2000 Server, Windows Server 2003/2008, Active Directory (AD) and Exchange Server 5.5/2003, MS Outlook, Web Outlook Access, DHCP Server, DNS Server and ASISt SQL Server. Cisco routers and switches management including VSAT (Very Small Aperture Transmission) comprising parabolic dish, block up/down converter (BUC) and iDirect satellite modem with separate C-Band up and down links. • Implementation and supporting of Wireless LAN (Broadband) for mobile computer users, such as Laptop users and visitors to access information from their locations of base while working in the Sub-Offices. • Supporting e-mail systems based on Dial up and VSAT connections including monitoring of Bandwidth from time to time, making sure that the Sub-Offices were operating at the subscribed rate to enable remote administrators (FORT and Home Office) to monitor the operations of servers, databases and facilitating uploads and downloads as a process of synchronizing information between Country and Home offices. • Dealing with Internet Service Providers in making sure that their services were always up and running. These ISPs are Skyband (Africa-online), MalawiNet, SDNP and MTL. • Supporting the operations of Automated Sponsorship Information System (ASISt), a database system, which Save the Children uses for trucking children and sponsors between Country and Home Offices. The process was being achieved by up-streams and down-streams, to and from Save the Children FTP site. ASISt database evolved to version 3.0 on Microsoft SQL Server Platform migrated from Clipper, Delphi and finally to SQL Server. • Training of users on new computer technology products’ operations from time to time. • Acquisition of hardware, software and accessories depending on products available in relation to Save the Children standards • Management of related electronically operated office equipment, including power supply stabilization with installation of standby Generator, office wide (networked) UPSs and voltage regulators • Installation of hardware and software, preventive maintenance and advice to users of computers and related electronically operated equipment such as photocopiers, digital cameras, overhead LCD projectors, scanners, PDAs, Satellite Phones and VOIP Phones on their proper operation and storage in order to make the most of them. • Taking daily server backups (nightly, differential and full backups) and restoration wherever necessary. • Technology point person in the Mangochi and Balaka Sub-Offices, implementation by rolling out deployments and migrations of technologies in sub-offices developed from home office. 5. University of Malawi, Chancellor College Computer Centre 1988-1995 as Computer Technician. • Preparing computer laboratories for student laboratory sessions • Systems Administration (Novell, Unix, Apple OS, MacServe and AppleTalk) • Repair of faulty computers, printers, UPSs and LCD Projectors • Assisting Lecturers in Research and Survey Data Processing • Assisting college students doing assignments in the computer laboratories 6. University of Malawi, Chancellor College Biological Control Programme 1986-1988 as Research and Data Processing Assistant • Data Collection from Research Fields and Greenhouses • Data Entry into Electronic Files and Management using dBase, Lotus 1-2-3, Excel, Access, Minitab and SPSS PC+ • Data Backups and Cleaning making it ready for analysis using Database and Statistical packages • Preparing presentations for disseminating results • Data Transmission to Partners (Government DAR, and External Investigators) • Supervision of Research Operations.