Moneek James

MA Global Governance & Sustainable Development BA Human Resource Management Dedicated Nonprofit HR Generalist professional  HR Policy/Advice.EDI.OD.Engagement.Law RESPONSIBILITIES ● Acted as a key point of contact for International HR queries, providing guidance on HR policy, procedures and operating principles to delegates, Country managers & internal stakeholders. Supported MENA (Middle East & North Africa) and Asia. ● Used Eploy ATS and iTrent HRIS ● Policy review of the debriefing process. ● Verifying the recording documentation, and collecting and maintaining compliance documentation ● Conducted and participated in directorate efficiency/ organisational culture research projects ● Built professional relations with managers and employees and swiftly responded to queries/problems ● Maintains high levels of proactive engagement with field staff and delegates, supporting and promoting strong links between field staff and UK Office ● Supports the Talent Specialist with recruitment activities where necessary ● Delivers training/debriefing to overseas staff on areas such as HR procedure, safeguarding awareness and other compliance requirements. ● Manages, maintains and updates all internal HR manuals, templates, procedures and tools, ensuring they are up to date, accurate and managing version control. ● Supported the collection, analysis and reports on HR data relating to overseas staff and delegates, to support managers decisions and continuous improvement initiatives. ● Works in an agile manner within the International HR team to ensure adequate HR support is provided to clients in response to emergencies and periods requiring surge capacity. HR Assistant, International People Team 2019-2019 Oxfam GB-ftc RESPONSIBILITIES ● Conducted full recruitment & payroll administration operations for delegated directorates ● Acted as key point of contact for HR queries, providing guidance on HR policy, procedures and operating principles to employees, line managers & internal stakeholders ● Conducting a wide range of administration duties such as correspondence, and registering new candidates ● Verifying and recording documentation, and collecting and maintaining compliance documentation People Assistant [Officer-Lower] 2017-2019 National Citizens Advice-ftc RESPONSIBILITIES ● Conducted full recruitment & payroll administration operations for delegated directorates ● Managed effective interview skills training schedule and participated in online Open University career advice booths ● Organised and compiled payroll and recruitment data and analytics and delivered detailed presentation reports to management quarterly as well as contributing to HR strategy planning sessions ● Monitored and advised on root causes, working with HR Business Partners to identify and implement actions to address ● Completed full employee life cycle administration; delivered high-level administration support including correspondence, and registering new candidates. Verified and recorded documentation and collected and maintained compliance documentation ● Provided comprehensive support via phone, email and face to face, ensuring consideration of the employee, business and customer needs ● Developed improvements for administration processes for all National Citizens Advice recruitment documentation and policies as well as updated and maintained HR Guidance and Policy on internal platforms ● Worked closely with the senior HR colleagues to ensure complex employee relation cases are escalated appropriately and dealt with in a timely manner. Escalated any sensitive or potentially litigious issues to the senior colleagues where appropriate and in line with organisational policy and legal duties. Acted as key point of contact for HR queries, providing guidance on HR policy, procedures and operating principles to employees, line managers & internal stakeholders ● Supported HR Business Partners with various capability investigations, including grievances and disciplinary hearings ● Administered and updated HR policies and manager guides in line with up to date legislation and organisational policy. Responsible for providing transactional support and advice to line managers on all aspects of employee relations and people management issues ● Responsible for handling people issues and requests from employees in relation to terms and conditions of service; rights in relation to policies and procedures with minimal guidance. Conducted and participated in directorate organisational culture research projects ● Built professional relations with managers and employees and swiftly responded to queries/problems ● Co-chaired the BAME Network Group and sat as a member on the Equality committee; the steering group for the charities three-year Inclusion strategy; other members included executive directors, trustees' and the charities executive team. Restructured the BAME Network Group in line with the NHS craft approach and implemented and designed ERG initiatives as well as planning the annual Network conference & Network Legacy projects ● Cascaded updated HR policy and information to the BAME Network Group and provided feedback directly to the Executive Team. Agile HR & GDPR trained Operations Supervisor 2009-2015 Sky Lounge RESPONSIBILITIES ● Managing end to end employee lifecycle ● Managing all aspects of events while delivering high-quality customer service and conducting the daily running of the organisation & point of contact for individual, group and corporate clients ● Conducted research and actively sourced the best vendors and suppliers for events while staying within the parameters of the budget. Maintained a live database of upcoming events ● Negotiated & liaised with vendors and suppliers for the best terms, conditions/arrangements and scheduled and presided over meetings with clients ● Selected, hired, and developed highly competent staff, providing staff with the skill set to exceed performance goals ● Led overall activities events in line with industry standards while delivering exceptional customer service Career Summary Fundraising Intern (Voluntary) 2016-2016 Street Child RESPONSIBILITIES ● Conducting a wide range of administrative tasks and engaging with potential donors, providing support and assistance and writing business letters Business Development Intern (Voluntary 2014-2014 Self Help Africa RESPONSIBILITIES ● Conducting a wide range of administrative tasks, and delivering high-quality customer service Engaging with potential donors, providing support and assistance and writing business letters