10 years of professional experience in leading business projects with multicultural, cross-functional project teams. I have 08 years of experience in Project Management, Operations, Financial management and business development. I have successfully led complex, and critical projects in a matrix organizational setup. As program manager, I have handled multimillion-dollar projects. I have experience in Customer services and support, Standardization and Optimization of Operational processes, development of Actionable KPIs, Strategic Planning for customers, Management Consultancy, Compliance, Quality Assurance systems, Key accounts management, Influencing and Negotiations in Public Sector, Customer Data Analytics, Marketing Research, Consumer Insights, Business Intelligence, Business Startup and Team Leadership
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