Samantha S.

• 10 years plus experience at Healthcare, Property and Casualty and Information technology Services organizations playing key roles in Project Management, Operation Management, Delivery Management. • Provide effective leadership to Project/Operations team and help achieve its goals by enhancing processes, improving efficiency, performance and ensuring flawless execution of deliverables, leading to improved customer experience. • A result-driven innovative and dynamic Project Manager/Business Analyst, with over 10 years' experience in software industry primarily on the project management and data analytics. • A proven track record of working closely with onshore and offshore teams for successful and quality delivery • Recognized as a hands-on pro-active troubleshooter, who can rapidly identify business problems, formulate strategic plans, initiate change and implement new processes in challenging and diverse environments. • A strong project manager with a deep commitment to human right, social justice and the alleviation of human suffering from man-made or natural disasters. • Ability to use different processes such as Lean, Agile to improve existing processes for quality and on time delivery. • Ability to collaborate with peers in both, business, and technical areas, to deliver optimal business process solutions, in line with corporate priorities and client requirement. • Exceptional ability to build productive relationships with clients, vendors, and user & cross-functional groups and lead a development team. • Solid business, communications, and presentation skills adept at creating and coordinating extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, web-based products, reports, project status reports, oral presentations, e-mails, etc.), to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts. • High level of emotional intelligence. Exhibits leadership skills which nurtures a culture of employee engagement, high performance, and loyalty.