Digital engagement and communications specialist, GHSC-PSM

  • Mid-level, Full-time staff position
  • Posted on 2 March 2020

Job Description

Chemonics seeks a Digital Engagement and Communications Specialist to support the Communications, Learning, Evidence & Analytics for Results (CLEAR) team to be based in Arlington, VA. This is a fantastic opportunity to work with the knowledge management and communications team to manage the digital footprint of the USAID Global Health Supply Chain Program-Procurement and Supply Management project (GHSC-PSM), while also developing and implementing the communications strategy for the malaria task order team. We are looking for individuals who have a passion for making a difference in the lives of people around the world. Responsibilities include:
  • Work collaboratively with project and technical teams to meet needs for project communication consistent with client standards
  • Manage configuration of Drupal admin sections, as well as manage content through taxonomies, standard blocks, and other Drupal modules
  • Provide quarterly reports on site traffic using CMS and Google analytics reports and recommend improvements based on key performance indicators
  • Provide quality assurance, cross-device, and usability testing; and oversee fixes
  • Serve as overall web and social media manager
  • Proactively identify and refine content for a spectrum of audiences
  • Manage requests to the Knowledge Management & Communications (KMC) listserve and work with the KMC Manager to assign and track tasks, as appropriate
  • Troubleshoot website as needed
  • Coordinate development of GHSC-PSM’s quarterly report, a critical deliverable for the USG, interacting with content providers across the project, managing deadlines, editors, and final submission
  • Provide high-quality writing and editing services for technical materials
  • Ensure project content adheres to the editorial style guide
  • Support the Knowledge Management and Communications team in developing and implementing a digital engagement strategy
  • Bachelors degree in communications, journalism, marketing, or a related field required. Masters degree in communications, journalism, marketing, or a related field preferred
  • Minimum 3 years of knowledge management/communications experience
  • Demonstrated ability to convert technical content for lay audiences
  • Substantive experience/knowledge of website and social media technologies and applications
  • Knowledge of full-cycle web-based application development, including basic design and coding experience with Drupal
  • Experience with content development, including written and visual narratives such as multimedia and interactive storytelling
  • Demonstrated ability to communicate clearly and concisely, both orally and in writing
  • Effective time management skills and ability to perform under pressure to meet strict deadlines
  • Experience with web server administration and interfacing with IT support
  • Proficiency with Microsoft Office suite, Adobe Acrobat, email service platforms (e.g. Mail Chimp, Constant Contact), and various social media and web platforms
  • Experience with content management systems, HTML, Photoshop, CSS, PHP, etc
  • Experience with USAID programs and branding, and knowledge of global health and development issues preferred
  • Familiarity with AP style and Section 508 compliance preferred
  • Demonstrated leadership, versatility and integrity
  • Fluency in English required; proficiency in a second language preferred
Application Instructions: Apply through our career center at by March 30, 2020. No telephone inquiries please. Finalists will be contacted.

Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

About the Organization

Owned entirely by employees, Chemonics is an ISO-9001 certified international development company. For more than 40 years, we have partnered with local and international organizations to promote social and economic change around the world.

Chemonics International is a leading international development consulting firm based in Washington, D.C. with more than 40 years of experience implementing programs around the world.

The protection of your personal data is important to Chemonics. If you are located in the EU, please read our EU Recruiting Data Privacy Notice to learn how we process your personal data.

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