• Senior-level, Full-time staff position
  • Posted on 24 July 2018

Job Description


This position is located in the United Nations Global Service Centre (UNGSC), comprising the United Nations Global Service Centre in Brindisi, Italy, and the United Nations Information and Communication Technology Facility in Valencia, Spain. The incumbent will report through the Assistant-Secretary-General of the Department of Field Support to the Under-Secretary-General for Department of Field Support.


Within delegated authority, and under the direct supervision of the Department of Field Support Senior Management, the Director will be responsible for the following functions:
• Leads and oversees the operations of the United Nations Global Service Centre (UNGSC), comprising the United Nations Global Service Centre (UNGSC) and the Field Technology Service facility in Valencia.
• Develops a shared vision for fulfilling the mandate of the UNGSC and sets the strategic direction to achieve goals and objectives.
• Provides leadership, guidance and high level operational direction in the execution of UNGSC activities.
• Ensures, through collaboration with all stakeholders a commitment to implement specialized programmes, services and solutions which are client-oriented, responsive and allows for efficiencies wherever possible.
• Assumes overall responsibility for the Centre’s resources and administration; and provides effective management of human, financial and material resources of the UNGSC.
• Oversees the UNGSC’s organizational units namely; the Supply Chain Service, the Field Technology Service, and the Central Service. In addition, oversees the provision of administrative support to the Tenant units of the UNGSC.
• Supervises staffing of the base.
• Oversee and operationalize the implementation of Umoja and other UN headquarters strategies and policies to enable clients to deliver on their mandate and programmatic activities.
• Maintains active communication with UN headquarters, the regional service centers and client missions and partners.
• Works to sustain and enrich the existing partnerships with host countries while actively pursuing cutting edge, cost-conscious initiatives that will improve the quality and timeliness of the logistics, information and communications technology and support services and programmes (Occupational Health & Safety, Environment, Hosting Training, Enabling Capacity, etc.) delivered to clients worldwide.
• Prepares reports to the ASG and USG DFS, senior United Nations officials, United Nations legislative bodies on all matters relating to the implementation of the Center’s mandate.
• Promotes and monitors the implementation of policies to guide the integration of gender perspectives in policy and operational activities of the Centre and supports the increased recruitment of women to facilitate enhanced operational impact.
• Performs other related work as required.


• Professionalism: In-depth understanding of the Organization and practice of mission support operations as they are mounted by the United Nations in its field operations, including familiarity with the Organization’s governance frameworks and its processes for management of human, financial and physical resources; ability to resolve complex integrated mission support problems typical of those that are encountered in United Nations field operations; commitment to the ideals of the Organization; wide exposure to the management of complex, multidisciplinary teams/organizations; ability to meet commitments and deliver results; proven critical thinking skills; ability to ensure adequate preparation of reports or rationale with respect to key logistics and administrative decisions; strong negotiation and conflict-resolution skills. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility of delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
• Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands in the best interest of the organization. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
• Managing performance: Empowers staff and delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.


Advanced university degree (Masters or equivalent) in business or public administration, logistics, human resources management, finance, accounting, or a related area is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.


A minimum of 15 years of progressively responsible professional experience in administration, management, human resources management, finance, budget, logistics, supply chain management, information technology, communication, or other related area. A minimum of eight years management experience with responsibilities in human, procurement and financial resources management is required. Experience in handling complex organizational issues at local and international level is desirable. Practical experience with the planning and delivery of mission support services in field operations mounted by the United Nations Common System, including the United Nations agencies, funds and programmes, is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Working knowledge of a second official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

About the Organization

To apply in English, please click here

To apply in French, please click here

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee


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