Global Health Learning Advisor (GHTASC)

Job Description

Position Description

EnCompass LLC is seeking candidates for a Global Health Learning Advisor to join the Global Health Training, Advisory, and Support Contract (GHTASC) team.

EnCompass is responsible for implementing the learning and organizational development (LOD) aspects of GHTASC, and reports to the prime contractor Credence Management Solutions. The purpose of is to strengthen USAID health sector staff capacity to lead and manage health programs by providing resources, sharing knowledge, building capacity, and maximizing learning opportunities.

The Global Health Learning Advisor is recognized as an internal thought leader on learning theories, methodologies, and practices. They provide technical guidance for and lead the design, development, facilitation, and evaluation of experiential, participatory in-person courses, virtual instructor-led training, e-learning activities, action learning, and large learning conferences and events, with a focus on leading and managing in a global health specific context and/or global health specific technical topics. The Global Health Learning Advisor is responsible for the technical quality of learning product deliverables.

This is a full-time position located at the EnCompass principal office in Silver Spring, Maryland, and follows the EnCompass flexible hybrid work model with split time between telework and the office. This individual may also be expected to work from client sites in the Washington, DC metro area, as needed.

Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.

Position Duties and Responsibilities

Essential functions:

• Serves as technical leader for the design, development, facilitation, and evaluation of in-person, virtual, and hybrid offerings for staff in USAID’s Bureau for Global Health and USAID’s health sector staff worldwide, working effectively with subject-matter experts to develop innovative learning programs and activities
• Employs leading-edge learning and instructional design approaches and methodologies to oversee and contribute to the development/redesign of learning designs and materials using creative, innovative, and evidence-based approaches; leads and mentors staff in developing, delivering, and evaluating learning events
• Participates in the planning and implementation of learning needs assessments utilizing innovative and collaborative methods to obtain a deeper understanding of USAID’s global health workforce, using this understanding to evolve existing and future offerings in a strategic and integrated way
• Contributes to the development of a Bureau-wide learning strategy, informed by a needs assessment as well as the 2022 - 2026 Agency Learning Agenda, that enables the workforce to be agile, adaptive, and better equipped with informational and transformational learning resources to achieve critical outcomes at the individual, team, and organizational levels.
• Facilitates a range of in-person, virtual, and hybrid learning events
• Contributes to learning evaluations, using Kirkpatrick Levels 1, 2, and 3
• Works with diverse stakeholders to plan, organize and facilitate major events/conferences for the Bureau for Global Health
• Reviews and analyzes USAID programs and policies on learning and staff development
• Advises the global health workforce on individual learning plans and other organizational and professional development resources, including external opportunities
• Manage learning activities from design to implementation, including scope, budget, timeline and quality assurance
• Serves as primary point of contact with clients on projects; responsible for maintaining quality and brand
• Effectively communicates learning project deliverables to client, team members, and other stakeholders in a clear and concise manner
• Anticipates challenges and risks and recommends solutions
• Develops and nurtures relationships, including managing, supporting, and supervising staff and consultants for consistent quality performance
• Engages fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing support to other team members as needed
• Other duties as assigned

Position Requirements

Qualifications

Academic Qualifications

• Minimum of a High School diploma and 14 years of professional experience; or an Associate’s degree and 12 years; or a Bachelor’s degree and 10 years; or a Master’s degree and 8 years
• Degree in instructional design, curriculum design, education, international affairs, global health or a related field if held

Experience and Skills

• Minimum of 8 years of successful experience designing, delivering, managing, facilitating, and evaluating interactive adult learning experiences, including blended learning
• Knowledge of learning principles including adult learning, learning styles theory, participatory methods, experiential learning, universal design learning, and related topics
• Experience working with international organizations (e.g., UN system, U.S. Government agencies, or NGOs) required; prior experience with USAID health sector activities strongly preferred
• Exceptional presentation skills for in-person and virtual events with a dynamic, engaging facilitation style; experience facilitating on multiple virtual platforms (e.g., Google Meet, Zoom, WebEx)
• Demonstrated superior writing and synthesis skills, including successful experience:
  • Converting technically complex concepts into plain language
  • Communicating with a variety of audiences with a high degree of cultural sensitivity
• Experience in and commitment to providing the highest level of service and delivering client services that exceed expectations
• Adaptive, collaborative, complexity-oriented, and strengths-based leadership style, including cultivating peer-to-peer learning so that capabilities are shared across the team and demonstrated experience managing and supervising staff, consultants, and teams
• Strong planning, organization, strategic thinking, project management, and problem-solving skills with a demonstrated ability to manage multiple assignments simultaneously and deliver quality, client-focused results on time and within budget
• Experience in and ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues
• Ability to confidently engage with staff at all levels to define needs and expectations and collaborate on projects
• An appetite for learning, curiosity, and a willingness to experiment in new ways of working
• Ability to work in a collaborative and appreciative work environment and to model appreciative approaches for the team
• Demonstrated commitment to and experience in applying diversity, equity, inclusion, belonging, and accessibility in technical designs, project management, and staff management
• Ability to bring a gender equality and social inclusion lens to all designs and deliveries
• Ability to obtain and maintain Facility Access
• Ability to travel, including internationally, may be required for some assignments

Preferred:

• Experience designing and facilitating organizational development activities
• Experience designing and delivering learning activities for U.S. government and/or UN agencies
• Experience working or living in more than one country
• Fluency in language(s) other than English

How to Apply

Please submit CV and cover letter and complete the application on the Careers & Consulting page of https://encompassworld.com.

The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,500 to $125,000.

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision

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About the Organization

EnCompass LLC is a women-owned, small business consulting firm working in International Development, and offering innovative and customized solutions for leadership, capacity strengthening, technical assistance, and monitoring and evaluation. We have experience in more than 70 countries and a team of more than 100 staff and 1,200 experts around the globe. We partner with government and multilateral agencies, nonprofit organizations, and corporations around the world, offering thought leadership, rich diversity, and technical expertise in global health, inclusive development, education, human rights, and food security.

Founded in 1999, EnCompass began as a virtual organization supporting clients and implementing work through a network of staff and expert consultants. Today, we have more than 110 full-time staff and a Global Consulting Network, our vetted database of specialists, through which we engage, on average, 200 consultants each year. In early 2017, EnCompass opened its first international office in Addis Ababa for Transform: a Primary Health Care project. In 2019, we set up our second field office in Lima, Peru. We maintain a full-time staff presence in Benin, Ethiopia, Germany, Great Britain, Peru, and Uganda.