Global HR Director (GHRD)

Job Description

Global Human Resources Director

Based in London with travel to our international operations

Salary Circa: £60,000 (depending on current salary and experience)

Relief International (RI) is a leading non-profit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

The Global Human Resources Director will work to improve the quality of HR practices in the field through monitoring and promoting best practice management through policy development and implementation, HR compliance, staff care and staff engagement. You will be a strategic internal consultant and facilitator to our three Regional HRMs and employees in resolving employment and/or performance problems. You will be the HR lead for RI Offices in the UK and Europe.

Reporting to the VP of Human Resources you will play a critical role in executing HR initiatives and driving HR functional excellence and process improvement. This role is both strategic and hands-on and provides full cycle HR support. The key priorities for this role include a global remit on HR assurance and standards, safeguarding, staff care and strategic HR business partner to regional and country HR teams.

You will have successfully led and developed HR professionals and bring progressive experience in international HR management with the non-profit INGO sector. Previously provided global HR team support at a local level as well as engaging at the highest levels of an organisation . Your experience of developing and implementing policy, improving HR standards and coaching managers will be critical to this role. Together with your understanding of organisational culture will drive strategic implementation of wellness and safeguarding standards.

Your strong interpersonal skills will be essential in your approach to negotiating with and influencing a range of internal stakeholders across locations, functions, and cultures. Together with proven experience and skills to deal appropriately with sensitive issues as they arise.

This role has a global remit that requires the candidate to be able to travel internationally and under difficult conditions in some of the most underdeveloped, insecure and remote parts of the world.

CLOSING DATE: 7 July 2018

Please simply apply following the link, and uploading your cover letter and up-to-date CV. Due to limited resources only short-listed candidates will be contacted. Please note that to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Relief International is committed to safeguarding and protecting the welfare of vulnerable adults and children as a priority. This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants.

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Title: Global HR Director (GHRD)

Department: Human Resources Department

Location: London, UK - with travel globally when required

This is a UK-based position candidates must be able to provide proof of their eligibility to work in the UK

Reports to: Vice President of Human Resources (based in the US)

About RI :

Relief International is a leading nonprofit organization working in 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International’s global support functions are based across our head offices in the United States and the United Kingdom. This geographical mix fosters collaboration and maximizes the resources we are able to deploy for the delivery of services in the countries where we operate. It also means that when you join RI, you will be a member of an integrated global team.

As a UK employee, you may expect to be supervised by or supervise other employees within the global RI Structure. Our office culture, policies, structure and benefit packages will reflect the integrated nature of our global organisation while complying fully with UK laws and regulations.

Position Summary

The Global HR Director (GHRD) will work to improve the quality of HR practices in the field through monitoring and promoting best practice management through policy development and implementation, HR compliance, staff care and staff engagement. You will be a strategic internal consultant and facilitator to our three Regional HRMs and employees in resolving employment and/or performance problems. You will also provide HR support to RI Offices in the UK and Europe.

The Global HR Director (GHRD) reports to the VP of Human Resources and plays a critical role in executing HR initiatives and driving HR functional excellence and process improvement. This role is both strategic and hands-on and provides full cycle HR support.

ESSENTIAL RESPONSIBILITIES AND DUTIES :

The Global HR Director (GHRD will work toward achieving the following:

Key Responsibilities

HR standards and global assurance

• Staff survey – Develop a plan to design, roll out, and analyse surveys on various HR issues such as Engagement and Staff then communicate results and follows up on necessary actions across the organisation
• Review current and develop an electronic file management system and standardise practice for all HR teams at Country, Region and GSO level to manage employee’s files and other personnel actions. Ensuring access by relevant stakeholders is limited and compliant to the protection of personal data.
• Lead the review of GSO and Expat manuals. Also lead the development and review of HR Policies and other SOPs related to Employees Relations function.
• Conduct audits at field offices and review audits conducted by RHRMs then work with them on corrective action plans.
• Review Field Offices compliance against practices at the field offices then work with RHRMs and field HRMs towards compliance. Produce regular reports related to compliance status towards local labor laws, RI policies, and donor expectations.
• Lead HR investigations and review claims of violations to HR practices. Engages field offices in the process and coordinates closely with Global Assurance Unit on cases reported to through the Incident Reporting Mechanisms

Performance Management

• Design and roll out programs and tools to support RI managers in managing performance of RI staff effectively
• Promote consistency of management practices across the organisation .
• Properly and consistency manage Personnel Actions at GSO and for Expats/TCNs??? (not sure what this is)
• Manage and consistently improve the implementation of RI’s Performance Management System across the organization.
• Provide guidance to management in resolving performance challenges .
• Promote RI’s approach to developing and managing poor performance so that expectations are communicated to employees before an adverse decision is taken.
• Ensur e that RI’s organizational culture is dominant across RI offices and work with stakeholders to address any signs of cultural divisions.
• Serves as an internal consultant and facilitator to RHRMs and employees in resolving employment and/or performance problems;

Safeguarding Representation

• Lead HR interventions in implementation of Safeguarding policies including periodic training, availability of policies and training in local languages, and acting as a member of the Safeguarding Steering committee.
• Lead Investigations related to violations of Safeguarding Policies .
• Keep oneself trained and educated on latest developments in safeguarding practices within INGO sector.

Staff Care

• Develop and roll out a grass-root Staff Care Program through engaged external and internal resources.
• Develops creative ways to constantly communicate staff care to different categories of employees including brochure, personal connection, fun activities, etc.
• Partners with Compensation and Benefits Function and other stakeholders to address staff care needs after critical incidents including provision of access to psychological support and other insurance services .
• Promote staff counselling to different groups of employees including pre-deployment and post repatriation counseling.

HR Support to UK and Europe

• Lead recruitment of staff in the UK and Europe
• Monitor and make changes to RI HR Policies and SOPs to fit within the cultural and professional context where RI operates in the UK or where else in Europe.
• Provide orientation and support onboarding of new hires in the UK and Europe.
• Provides day-to-day HR support to the RI office in the UK and other offices in Europe and make sure the offices are organically connected with other head offices of RI.

Travel - as required and directed by Vice President of Human Resources

Essential experience & skills:

• Degree educated or equivalent (ideally in Human Resources)
• MCIPD or FCIPD qualification and evidence of continuous professional development.
• Progressive experience in international HR management in the non-profit INGO sector;
• Sound and up to date knowledge of HR legislation and best practice; including Brexit considerations
• Experience working with staff members located in variety of international locations;
• Excellent interpersonal and coaching skills including a demonstrable ability to deliver difficult messages with tact, sensitivity and diplomacy. Demonstrated ability to lead and develop Human Resources staff members;
• Ability to manage complex projects, prioritize multiple tasks with close attention to detail and accuracy and meet deadlines.
• Proven communication skills, oral and written; Fluency in English;
• Excellent computer skills in particular, excel skills in database management and record keeping;
• Excellent organizational skills;
• Experience of working with people from diverse backgrounds, demonstrating respect for, and understanding of, cultural differences
• Strong interpersonal skills including a demonstrable ability to deliver difficult messages with tact, sensitivity and diplomacy. With credibility to influence sustainable change with senior management
• Willing to undertake travel overseas under difficult conditions in some of the most underdeveloped, insecure and remote parts of the world

Desirable experience & skills

• Ability to adapt to different contexts and situations and to adjust your approach as necessary
• A willingness to undertake continuing professional development and keep abreast of changes and developments as they impact upon the work of Relief International
• Engagement in professional HR networks practice groups

RI values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability

About the Organization

About RI: Relief International is a leading nonprofit organization working in roughly 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.