Human Resources, Administrative Manager, Sri Lanka

Apply by 17 August 2018
Mid-level , Full-time staff position
Posted on 18 July 2018

Job Description

Global Communities is seeking a qualified and experienced Human Resources and Administrative Manager for the three-year USAID-funded Social Cohesion and Reconciliation (SCORE) project. SCORE intends to strengthen Sri Lankan-led efforts to build a more inclusive, cooperative, and resilient society to promote long term reconciliation and peace. The project will support individuals, communities, and institutions to engage within and across traditional divides in citizen-driven initiatives for local development, economic opportunity, and peacebuilding, as well as build capacity of local and national government institutions to manage peacebuilding efforts and contribute to social cohesion.


The Human Resources and Administrative Manager will oversee all Human Resource issues in the areas of personnel management, policy and procedures, record keeping, contractual and legal matters, and the design and implementation of administrative systems for all Global Communities offices in Sri Lanka.

Personnel Management
* Ensure up to date maintenance of Human Resource and Personnel files for all Sri-Lanka-based staff and liaise with satellite office staff routinely.
* Develop, organize and follow a hiring practice in accordance with local labor laws and in coordination with relevant supervisors.
* Assist in the entire process of the hiring, probation, evaluation, promotion and termination of staff.
* Ensure that all employees have accurate job descriptions. Work with relevant supervisor and the COP to revise job descriptions on a case-by-case basis.
* Work in conjunction with Colombo and satellite office managers to ensure that all staff are evaluated accurately and fairly on a six month basis.
* Liaise with appropriate Government Office on all personnel issues to ensure total compliance to government system policies.
* Assist in obtaining visas, work permits and any other requirements for expatriate personnel.
* Provide updated orientation package and arrange presentation to all new staff.
* Maintain leave tracking system (sick/annual/home/holiday/LWOP) for international and national staff and give regular monthly updates.
* Identify training needs and develop internal and external training opportunities for all Global Communities staff.
* Bring potential personnel problems and achievements to the attention of the relevant supervisor.
* Develop and maintain an accurate staff database.
* Prepare the staff payroll and ensure payroll roster is accurate and up to date.
* Ensure efficient functioning of the administrative filing system for the Colombo office.
* Maintain absolute confidentiality and professionalism for all personnel paperwork, records and issues.

* Take lead role in Personnel Policy updates and amendments.
* Communicate areas of change in both policy and procedure to all staff working through appropriate manager/coordinators. Institute and apply all policies and procedures for both national and international staff in a manner which is fair, transparent and consistent.
* Ensure total conformity on all administrative policies and procedures as outlined in the Staff Personnel Policy.
* Become familiar with Global Communities Expatriate policy and administration manual.
* Review and recommend policy changes to the Chief of Party (COP) when appropriate.
* Review salary changes through annual surveys and/or reviews and make recommendations to adjust job classifications or salary levels

Insurance, Properties and Leases
* Liaise with relevant authorities and/or agencies to develop standard medical insurance for staff.
* Contractual/Legal Matters
* Submit staff contracts and agreements to SFAO and COP for approval and signature.
* Track contracts and undertake extensions or renegotiations in a timely manner that involves the relevant supervisor.
* Promote and uphold Global Communities mandatory reporting procedures.
* Ensure Global Communities compliance to all applicable laws and principles.
* With consistent feedback to the COP, liaise with the Global Communities assigned attorney on all legal issues.

* Provide regular verbal feedback and reports to the SFAO and COP.
* Directly supervise all Human Resource Staff including receptionists and cleaners.
* Keep track of all Global Communities telephone service providers and ensure their timely payment. Ensure personal staff expenses are reimbursed or properly deducted from salary.
* Update all organizational reference sheets on a monthly basis (phone, NGO, Org charts, etc.).
* Visit field sites to follow up on personnel issues.
* Represent Global Communities at INGO HR forums.
* Assist with other duties as required by COP and/or SFAO.


* University degree, preferably in Human Resources Management, Business or Public Administration would be desirable. Minimum of four years’ experience in Administration and Human Resources management, preferably with international organizations.
* High degree of computer literacy; Excel and Word are essential.
* Familiarity with interpretation and application of Sri Lankan national policies, rules and regulations, staff entitlements and benefits, recruitment and selection practices and training programs.
* Ability to prepare clear and concise reports.
* Familiarity with USAID Rules and Regulations.
* Must be able to work in collaboration with both national and international staff.
* Demonstrated ability to supervise staff and promote a team environment.
* Ability to work in a multicultural context as a flexible and respectful team player.
* Excellent organizational skills and ability to determine priorities and respect deadlines.
* Professional level fluency English, both written and spoken. Must be able to read and interpret documents, and communicate with others as necessary to perform job duties effectively.

Sri Lankan nationals are strongly encouraged to apply; no expat allowances are attached to this position. Only short-listed candidates will be contacted

About the Organization


Global Communities, formerly CHF International, is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable.

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