UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners’ needs, while offering the benefits of economies of scale.
Background Information - Job-specificTHMCO
Thailand Multi Country Office (THMCO) is a UNOPS business unit under the UNOPS Asia Regional Office and it was established to better support, develop and oversee the UNOPS portfolio of projects in South East Asia and the Pacific.
THMCO comprises three main portfolios –THMCO Thailand, THMCO Indonesia and THMCO Pacific and provides a wide range of services including Project Management, Transactional HR, Financial, and Procurement to clients that include other UN entities, INGOs and governments/government agencies donors.
Under the direct supervision of the Human Resources Senior Officer, the incumbent will deliver high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management. Under the guidance, the incumbent provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.
Functional ResponsibilitiesUnder the general guidance and supervision of the HR Senior Officer, the incumbent responsibilities include the following:
Summary of Key Functions
Support to policy development and implementation
Advisory Services
Talent Acquisition and Administration
Team Management
Knowledge Building and Knowledge Sharing
Contribute to HR policy development and corporate HR initiatives by assisting to generate and maintaining data on trends, risks and opportunities and sharing local HR best practices.
Undertake projects in support of the HR initiatives for attainment of business objectives in line with the corporate HR strategy.
Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel withing the relevant business unit/s.
Ensure appropriate mapping of HR business processes to enable efficient and effective services and workflows.
Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
Provide guidance on HR related systems and processes, including but not limited to, Recruitment, Contracts, Benefits and Entitlements consistent with UNOPS rules and procedures.
Provide advice to personnel on HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
In collaboration with IPAS HR, assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
Encourage line management responsibility for implementation of HR policies and effective team management, providing guidance and coaching as needed. Foster the relationship between supervisors and personnel encouraging dialogue and two-way constructive feedback.
Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Job Classification, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
In collaboration with IPAS HR, oversee administration of entitlements for all personnel and the efficient administration of contractual modalities, loans, exchanges, and secondments in the region. Inform and advise UNOPS and project personnel, consultants, partners on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
Oversee the provision of personnel reporting within the office, ensuring that systems and data are updated and in place.
Lead recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
Provide support in realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
In collaboration with HQ, identify key talent areas and provide coherent, well-developed plans for obtaining, developing, and managing critical talent. Develop, utilize and recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
Liaise with UNOPS’ HR related units such as SSC on all personnel administration matters.
Implement organizational changes and realignment exercises affecting personnel in UNOPS in accordance with UNOPS policy, ensuring personneling actions are taken in an efficient manner.
Partner with business units to take a lead role in engagement and work enrichment initiatives and development of annual training plans in collaboration with PCG.
Facilitate the engagement and provision of high quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development.
Provide oversight, ensuring compliance by team members with existing policies and best practices
Organize, facilitate and/or deliver training and learning initiatives for personnel on HR-related topics.
Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.
Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
Maintain HR analytic parameters and data.
The effective and successful achievement of results by the Human Resources Senior Analyst directly impact on the efficient performance of HR systems, talent acquisition and administrative services of the relevant business unit. These affect client satisfaction and the readiness and capabilities of the human capital of the unit, to effectively develop and implement the programmes and projects of UNOPS. This promotes the credibility of the organization as an effective service provider in project services and management.
Education/Experience/Language requirementsEducation:
Minimum advanced university degree (master’s degree or equivalent) in Human Resources Management, Public Administration, Industrial Psychology, Business Administration, social or behavioral sciences or any related field.
A relevant first university degree (bachelor’s degree or equivalent) combined with additional two (2) years of relevant experience will be considered in lieu of advanced university degree.
HR certification is an added advantage.
Experience:
Minimum of two (2) years of professional-level human resources management experience in an international, public or corporate organization at the national and/or international level is required.
Experience in facilitating/managing the following processes required: recruitment and selection, on-boarding, performance management, learning and development, contract administration, reporting.
Relevant experience in a multicultural setting is desirable.
Some experience in UN system organizations preferably in a developing country is desirable.
Proficiency in the usage of computers and G Suite application as well as web-based management systems
Language Requirements:
Fluency in English is required.
About us
UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner. Working in more than 80 countries, UNOPS supports partners in the implementation of approximately 1,000 projects, which range from managing the construction of roads in South Sudan to building shelters in Haiti to procuring educational computers in Argentina. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects it supports.
Working with UNOPS
UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We’re looking for creative, results-focused professionals with skills in many disciplines, from project management, to procurement, infrastructure, finance and human resources. The work we do is fulfilling and offers opportunities for professional and personal development.
Watch this video to learn more about working with UNOPS
Diversity
With over 6,000 personnel spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce as a means of better understanding and addressing the needs of our partners, and continually strive to improve our gender balance through initiatives and policies that encourage the recruitment of qualified female candidates. Moreover, the vast majority of our personnel are nationals, working in their own country and developing local capacity.
Work life harmonization
UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options, such as flexi-time, compressed work schedules and telecommuting. This policy applies to UNOPS personnel on all contract types across the globe.
