The Human Resources (HR) Specialist serves in the Executive Office and is responsible for providing people operations and administrative support to USAID Mission in Zambia. USAID/Zambia Headquarters are located in Lusaka, Zambia, with five provincial offices across Zambia. Under the general direction of the Senior HR Specialist, the incumbent provides full range of Human Resource management, administration, and technical support services to the USAID Mission categories of employees - all levels of United States Direct Hires (USDH), Cooperating Country National Personal Services Contractors (CCNPSC), Internationally Recruited (Offshore) and Resident-Hire U.S. Personal Services Contractors (USPSC) and Third Country Nationals Personal Services Contractors (TCNPSC). Other types of employment categories such as Family Member Appointment (FMA), Participating Agency Service Agreement (PASA), Fellows, Seasonal Hire Personal Service Agreements (PSAs) and Institutional Support Contractors (ISC) (As of FY23 total 150 positions (it may increase): 22 USDH, 12 Offshore PSCs (11 USPSC and 1 TCNPSC), and 112 CCNPSC positions, as well as 5 ISC). These services include a full cycle of HR management administration, from recruitment to retirement: position establishing, approval, and classification (position description development, recommendation of position grade level, classification of USPSC/TCNPSC positions and for CCNPSC - classification package preparation, facilitating classification via HRSU), budgeting for all PSC personnel including salaries and benefits, solicitation, selection, contracting, on-boarding, USDH bidding, assignment, and overall Post personnel management and support (i.e. arrival/departure, post protocol and privileges, travel and visas etc.), performance management programs for CCN and American staff, management of Mission staff training, career development, and awards programs, new employee orientation, official personnel/contract files management, disciplinary action and grievances, personnel data and information management systems, compensation and benefits coordination, occupational health, safety and welfare compliance and special projects. The job holder is HR Team’s data analyst, providing HR data and metric reporting to US Embassy, USAID Mission leadership, USAID/Washington and Executive Office for effective workforce planning and decision making. Regularly updates, prepares, and submits periodic and ad hoc people related reports (OPS, staffing patterns/reports, staffing numbers as needed, post-profile, etc) and serves as the liaison with the US Embassy., personnel actions (contracts, compensation, promotions, etc.), processing documentation for incoming and outgoing employees, compensation and benefits plan administration, labor relations, preparation of responses for salary survey requests as well as other related duties. Provides advice on broad variety of USG and host country (Zambia) regulations, policies, laws and procedures, both, related to Human Resources management, administration and contracting for all categories of employment. The Specialist reports to the Senior HR Specialist (or the Executive Officer in lieu of Senior HR Specialist) and serves as a backup for other HR staff, as needed. Travels to provincial offices at least once a year to each.
MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
1. Education: A University (Bachelor’s) degree or host country equivalent in Human Resources, Public/Business Administration, Law, Psychology or other related field.
2. Prior Relevant Work Experience: A minimum of four years of progressively responsible work experience in Human Resources Administration/Management or Administrative Office/Financial Management, business or public administration, job evaluation; or pay and benefits administration and/or contracting. At least 2 years of experience working with and performing HR metrics and analytics and managing HR organizational data. Demonstrated successful teamwork experience. At least two years of the four years prior experience will have been in an international development organization and/or large international private sector enterprise with diverse international personnel, where emphasis was placed on customer service, analytical, judgmental and administrative abilities across the broad range of functions.
To advance to the evaluation stage, applicants must meet the minimum qualification above. Applicants who do not meet all the education and experience requirements are considered not qualified and will not receive further consideration.
