Job Description
Responsibilities
Global Communities (GC) is looking for a consultant to support the creation of the internally facing Humanitarian Response site to be hosted on GC’s SharePoint Intranet in collaboration with GC’s IT Department and in close coordination with GC’s Sr Manager for Humanitarian Response. This site would be targeted towards GC employees who may be unfamiliar or less familiar with Humanitarian Assistance and acting in a Humanitarian Response, as well as experienced Humanitarians referencing technical guidance and internal policies and the Emergency Protocol.The Intranet page would include two components:
- GC Emergency Protocol:
- This component would present the GC Emergency Protocol in an engaging, user-friendly, and simple to grasp manner, and would link to the relevant GC policies of other departments.
- Humanitarian Assistance Learning & Resources
- This component will include internally developed training materials (HA 101) and links to external resources; a Humanitarian Technical Portal, with internally developed resources and guidance; and a Humanitarian Wiki-style site.
Scope of Work
Global Communities is looking for a SharePoint Content Developer to develop content in line with the established content strategy set by the Humanitarian Response Sr Manager. The SharePoint Content Developer would utilize provided resources and desk research to gather relevant information for content creation. Specifically, they would:
- Content Creation
- Create a workplan outlining the content creation schedule and deadlines
- Write high-quality, engaging, and informative content for the main site, sub-sites, and wiki-style page.
- Develop content that adheres to the organization’s tone of voice, style guidelines, and branding.
- Ensure the content is accurate, fact-checked, and properly cited.
- Integrate multimedia content to enhance the user experience and convey information effectively.
- Ensure the content meets accessibility standards and is inclusive to all users.
- Ensure content is posted according to organization’s internal, interim guidelines.
- Collaboration & Coordination
- Collaborate with the IT department, Intranet Redesign Working Group, and other stakeholders to gather input, feedback, and approvals for content.
- Collaborate with the IT department to ensure content integration and technical compatibility
- Quality Assurance & Editing
- Ensure content is properly categorized, tagged, and labeled for easy navigation and searchability.
- Proofread and edit content for grammar, spelling, clarity, and consistency.
- Verify the accuracy of all factual information presented
- Documentation & Reporting
- Provide documentation of the content creation process and best practices
- Provide regular reports to the Humanitarian Response Sr Manager highlighting achievements, challenges, and recommendations for improvement.
The consultancy will be approximately 40 days of LOE over a two-month period (approximately August-September 2023). All work can be carried out remotely.
Deliverables
By the conclusion of the consultancy, the consultant will provide:
- Workplan
- Content creation process documentation
- Content creation best practices
- Completed Humanitarian Response SharePoint Site, including functional links and multimedia contenT
Knowledge, Skills and Abilities
Qualifications & Experience
- Bachelors degree from an accredited academic institution in a relevant field, or an equivalent combination of experience and education.
- Expertise in SharePoint, specifically a strong understanding of SharePoint, including its architecture, features, and customization capabilities.
- Experience in information architecture and content management, specifically in how to structure content, configure metadata, and implement effective content management practices within SharePoint.
- Experience in designing SharePoint site structures, including the creation of main sites, sub-sites, and wiki-style sub-sites.
- Applicants should have excellent interpersonal skills and the ability to work closely with stakeholders, as well as incorporate feedback.
- Applicant should have strong project management skills to effectively plan, organize, and manage content creation.
