ICT Officer/Administrative Assistant

Job Description

Program Description Feed the Future Rwanda Hinga Weze

The primary objective of the Feed the Future Rwanda Hinga Weze activity is to sustainably increase smallholder farmers’ income, improve nutritional status of Rwandan women and children, and increase the resilience of the agriculture and food systems to the changing climate.

Position Description

Under the supervision of the Operations and Procurement Manager, the ICT Officer/Administrative Assistant will be responsible for ensuring reliable local communications and connectivity between the provincial-level and home offices. S/he will be required to support the adoption and rollout of any new technology required to implement program activities in the target provinces and districts. S/he will also provide overall administrative support to the Hinga Weze program.

Duties and Responsibilities:

The main duties of the ICT Officer/Administrative Assistant are:

• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users;
• Integrate and configure computer networking for best performance;
• Troubleshoot and repair of hardware, operating systems and applications;
• Monitor and maintain computer systems and networks;
• Identify security gaps and provide relevant solutions in consultation with the Operations manager;
• Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
• In collaboration with ICT Partner and MEL Unit, develop participatory strategies and tools for monitoring and evaluating the project;
• Conduct electrical safety checks on computer equipment;
• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
• Help install and support of all ICT hardware and software;
• Provide overall administrative support to the Hinga Weze program.

Qualifications:

• At least 5 years of experience providing information communications technology (ICT) and administrative support in a development context;
• Bachelors in information technology or a relevant field required;
• Fluency in English and advanced level of French and Kinyarwanda Fluent speaker of French and Kinyarwanda; and advanced speaker of English;
• Excellent organizational skills and ability to work in fast-paced environment;
• Ability to prioritize and manage multiple tasks simultaneously;
• Experience working on USAID or other international donor-funded programs a plus;
• Excellent communication and writing skills.

Women and Rwandan Nationals are encouraged to apply.

About the Organization

Cultivating New Frontiers in Agriculture (CNFA), an international development organization, specializes in designing sustainable, market-led agricultural initiatives. They build strong local and global partnerships, incorporate innovative approaches into their programs, and foster inclusive development to offer enhanced opportunities to under-served groups. Since 1985, CNFA has managed more than $510 million in donor-funded agriculture development programs and has worked in 42 countries across the world in Africa, Eastern Europe, Latin America and the Caribbean, the Middle East, and South and Central Asia.

Their staff is dedicated to improving lives around the world. This strong concern carries over to the way CNFA manages its employee relations. Not only do they value their employees, but they recognize that satisfied people supporting their organization is the key to implementing their work.

CNFA has grown to over 600 employees globally. They empower staff to take on new initiatives, nurture each individual’s goals, skills and interests.