ICT Senior Assistant (Data Reporting)

Job Description

Dutystation: Bangkok, Thailand

Functional responsibilities

Summary of Key Functions:

1. Data Extraction and Reporting

2. User Support

3. Support to knowledge building and knowledge sharing
   
   

• Support creation of queries to extract data according to business needs and on an ad-hoc basis.

• Assist in the development of new reports in oneUNOPS ERP and Google BigQuery.

• Assist in modifying existing reports in terms of corrections and/or to meet users’ expectations.

• Support on dashboard development in Looker Studio.

• Bring in Google Apps Script to improve the efficiency of report development in Google Sheets/Connected Sheets.

• Provide report documentation and deployment details.

• Support supervisor in coordination with System Support, QA and ICT Reporting Team during the deployment process to assure quality of released reports.

• Provide highly specialized support related to reporting to users.

• Provide technical solutions to users for their own report and dashboard development.

• Understand business needs and support users from an ICT perspective.

• Assist in the identification of causes and issues and find solutions to fix and/or enhance the reports.

• Support coordination with System Support or related units to correct data, if necessary.

• Assist in creation of tools to help users to reduce manual work, if possible.

• Assist in providing technical trainings to users.

• Participation in the training events for data reporting and related subjects.

• Sound contributions to knowledge networks and communities of practice.

Education/Experience/Language requirements

Education:

• Completion of secondary school or equivalent is required.
• A Bachelor’s Degree in computer science, software engineering, information systems, mathematics, statistics or related field may substitute for some of the required years of work experience.

• Minimum 5 years of relevant experience in building reports in the functional areas of human resources or payroll or finance and accounting is required.

• Minimum 2 years of experience in SQL programming is required.

• Experience in Looker Studio is highly desirable.

• Proficiency in Google Sheet and/or Microsoft Excel is preferable.

• Experience in UNIT4 Agresso ERP system is an asset.

• Experience in Google Apps Script would be an advantage.

• Full working knowledge of English is required.
• Knowledge of another official UNOPS language is an asset.

About the Organization

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.