Under the guidance of the Programme Associate (Refugee Care), participate in the implementation of the Refugee Care Unit and Health Care Unit programme, particularly in organizing events and support in Health program activities.
Provide support for the day-to-day implementation of programme activities in coordination with the Health Care Unit in Surabaya.
Co-facilitate general/non-clinical counselling sessions under the direction and supervision of the Health Care Unit.
To facilitate professional development, participate in the comprehensive case management process, guided and supervised by the Head of Field Office and Health Care Unit.
Maintain documentation and record-keeping for training sessions, meetings, and other Health Care Unit initiatives.
Support the Refugee Care and Health Care Unit in the collection and maintenance of data related to mental health and psychosocial support.
Provide assistance in protection-related activities, including awareness sessions and regular activities.
Provide assistance in the distribution and response management of Freshdesk tickets within the Complaints and Feedback Mechanism (CFM).
Provide support to the AVRR and the associated movement procedures.
Work closely with the Health Care Unit and Refugee Care teams to support data collection during field visits, coordinate with service providers, and participate in community meetings to enhance health information accuracy and program outcomes
Undertake any other related duties as may be assigned.
EDUCATION
Enrolled in the final academic year of a first university degree programme (minimum undergraduate school) in Public Health, Medical Health, Psychology, Social Welfare, Social Work, Education, or a related field from an accredited academic institution; or
Enrolled in a second university degree (graduate school/equivalent); or
Have graduated with a university degree within one year of graduation.
EXPERIENCE • Relevant professional or volunteer experience with civil society organizations, volunteer groups is an advantage.
SKILLS • Excellence computer skills (word processing, spreadsheet, database, email exchange, Microsoft Office (Word, Excel, Access), SPSS); • Flexible and open to learning new experiences • Good interpersonal, networking, and communication skills • Ability to work effectively and harmoniously with colleagues from varied culture and professional backgrounds • Ability to write clear and concise report.
LANGUAGES For this position, fluency in English and Bahasa Indonesia is required (oral and written).
DEADLINE: DECEMBER 12, 2025
About the Organization
About IOM
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 132 member states, a further 17 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.
The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.
IOM works in the four broad areas of migration management:
Migration and development
Facilitating migration
Regulating migration
Forced migration.
IOM activities that cut across these areas include the promotion of international migration law, policy debate and guidance, protection of migrants' rights, migration health and the gender dimension of migration.
Start Your Application
Applications for this position must be completed on the recruiting organization's website.
