Responsibilities
• Assist in installation of applications and OS (Operating System)
• Assist in configuring and setting up new computers.
• Assist in migrating computers to Azure AD.
• Assist in creation of end-user Guidelines and SOP (Standard Operating Procedures)
• Assist in troubleshooting and providing IT support to end-users.
• Assist in basic wireless and wired network troubleshooting.
• Assist in scanning and removal of malware infections from computers.
• Assist in conducting applications and OS updates/upgrade lab tests.
• Assist in deployment of software updates.
• Assist in computer image capture for forensic analysis.
• Assist in provision of network administration services.
• Participate in monitoring the health of the overall network, reporting problems and incidents as necessary.
• Participate in the configuration and installation of Network Architecture.
• Thoroughly test all changes prior to implementation.
• Assist to prepare network schematics/diagrams and documentation.
• Assist in server Installation and setup.
• Assist in maintenance of server equipment in control rooms.
• Assist in maintenance of data centre equipment including hardware and software.
• Assist in configuration of environmental monitoring devices.
• Providing level 1 support to IMS servers and Network team.
• Assist in network cabling (Fibre and Ethernet) installation and maintenance.
• Assist in physical movement of ICT equipment.
• Effectively communicate with site supervisors on any issues that require intervention.
Deadline : Mar 26, 2025