Knowledge Management Advisor

Job Description

The Knowledge Management Advisor is responsible for developing processes, strategies and content for the dissemination of tools, results and lessons learned to a wide variety of audiences interested in introducing and adopting Indian RMNCH+A solutions and innovations in resource-constrained countries. Thisposition is also responsible for developing, adapting and scaling up core tools for demand assessment, feasibility, market shaping for each high-impact innovation, developing and documenting standards and procedures for adopting innovations, ensuring that core frameworks and tools are needs-driven, and developing methods and providing training to promote cross-country adoption of innovations.

ESSENTIAL FUNCTIONS

• Develop, lead, and oversee implementation of strategies to foster knowledge sharing throughout the Project and with external stakeholders.
• Develop knowledge sharing platforms including websites, social media, elearning exhanges
• Manage and contribute to relevant knowledge exchanges to promote project objectives
• Develop and maintain system-wide training and resource materials linked to knowledge management.
• Design, coordinate and support implementation of webinars, online training, virtual collaborative exchanges symposiums, conferences and other events
• Create e-newsletters to disseminate information thereby improving efficient decision-making and increasing productivity by providing the means for staff to locate the knowledge they need when they need it.
• Build relationships with leading global and regional projects and agencies, including USAID/W, missions, other USG agencies, NGOs/FBOs, governments, and the private sector, in order to exchange knowledge on state-of-the-art approaches; advocate for and facilitate innovation transfer; and build the capacity of local organizations in knowledge sharing technologies

MINIMUM REQUIRMENTS

Education & experience

• A Master’s degree in social sciences or related degree or an equivalent combination of education and experience
• Minimum of 15 years related experience
• Experience working in RMNCH or related areas preferred
• Substantial understanding of knowledge management theory, practice and tools
• Extensive experience in determining appropriate knowledge management processes, products and ICT enabled platforms
• Extensive experience in international public health program development
• Exposure and experience in multiple countries preffered
• Ability to use computer systems and effectively organize information on internal and external websites
• Excellent communication skills orally and in writing in English
• Ability to gain cooperation from individuals or groups over whom there is no direct authority to accomplish program goals

Competencies:

Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.

Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.

Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.

Strategic Thinking: Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges. Ability to develop organization and industry-specific expertise and apply sound decision making processes to reach productive resolutions that translates strategy into actionable business plans.

Client Relationship Management: Knowledge and ability to determine and satisfy client needs (internally and externally) and maintain partnering and productive relationships during engagements, including influencing, communicating, presenting, facilitating, and managing new relationships.

Effective Communication (Oral and Written): Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

Learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

IntraHealth International is an equal opportunity employer.

About the Organization

Would you like to be a part of purposeful work that saves lives?

For 35 years, in 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships.

As a global champion for health workers, IntraHealth International advocates for the role of the health worker as critical in saving lives and helping the world to achieve the Millennium Development Goals. We partner with governments, NGOs, the private sector, and other organizations to foster policies that empower health workers to better serve communities in need.

IntraHealth International is an equal opportunity employer.

Benefits

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

Learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

IntraHealth International | Because Health Workers Save Lives.

fpowell@intrahealth.org

li. www.linkedin.com/in/felanpowell