EnCompass LLC seeks a Learning and Evaluation Specialist II to design and manage learning and evaluation activities for trainings, convenings, and webinars in support of USAID’s Center for Democracy, Human Rights, and Governance through the Generate Results within our Work (GROW) Project. This position will be responsible for leading and managing GROW’s learning and evaluation workstream, providing technical direction, day to day management and quality assurance for multiple complex and simultaneous activities. The Learning and Evaluation Specialist II will provide innovative approaches for measuring the effectiveness and applying the learning to other trainings, webinars, leadership activities, and convenings for USAID’s Center of Excellence for Democracy, Human Rights and Governance (DRG). The Learning and Evaluation Specialist II will work with the DRG Center staff and the GROW Team to understand training, webinar and convening needs and facilitate approaches for measuring the effectiveness of our work. This individual will be responsible for building strong working relationships with DRG Center and GROW team members to develop learning and evaluation processes, improve documentation, and evaluate our results, which ultimately contribute to the goals of the project. Successful candidates will have experience in organizational learning environments with a focus on incorporating a variety of evaluation methods and the creation of an effective learning environment.
The position is expected to work from client sites in the Washington DC metro area 1-2 days a week. The Learning and Evaluation Specialist II position is a Key Personnel position.
Position Duties and Responsibilities
Essential functions include:
- Design, lead and manage learning evaluation processes and approaches
- Design and contribute to data collection strategies and tools (e.g., post-event evaluations); Prepare and analyze data; Write high-quality evaluation products and communicate/dialogue effectively with clients on findings and recommendations
- Observe learning events (i.e. in-person and virtual) to improve learning and evaluation activities, including ways to identify critical behaviors for learning transfer
- Proactively support each GROW workstream to develop, monitor and report on evaluation activities and results
- Convene bi-weekly internal and external evaluation meetings to discuss evaluation efforts, explore innovative evaluation approaches, provide space to answer team and client questions, etc.
- Serve as the lead writer in close collaboration with Activity Leads for After Action Review (AAR) reports and meta evaluations (i.e. lessons learned, levels of effectiveness, etc.). Ensure that AAR notes from previous iterations are reviewed and incorporated in forthcoming learning events and shared with DRG Center staff and GROW staff. When appropriate decide if Before Action Reviews (BAR) should be held ahead of learning activities.
- Draft the evaluation sections for quarterly and annual reports, culling data from various sources including Zoho, and providing analysis and recommendations
- Promote thought leadership on learning and evaluation, bringing leading-edge thinking, methodologies and approaches to GROW learning and evaluation programs
- Partner with GROW Project Manager and Activity Leads to conduct analysis and interpretation of findings
- Collaborate with GROW Design Team to develop, monitor and report on Kirkpatrick Levels 1 and 2 evaluation as well as the evaluation of learning transfer and on-the-job application of DRG trainings
- Review/assess the current evaluation strategy and products and recommend improvements to strengthen the DRG Center’s ability to provide high quality events to participants
- Proactively work with instructional designers to integrate evaluation approaches in training design
- Work effectively with GROW team members, embrace participatory approaches and build team capacity
- Attend DRG Training and Leadership Team meetings, as requested
- Provide Knowledge Bytes for team members on learning and evaluation methodologies
- Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass activities
- Other duties as assigned
- Minimum of a Bachelor’s degree and 7+ years’ experience; or Master’s degree and 5+ years’ experience; or PhD and 2 years’ experience.
- Degree in Curriculum Design, Organizational Development, Instructional Design, International Development or other related fields.
Experience and Skills
- Extensive experience designing and managing learning and evaluation experiences
- Knowledge of critical principles including adult learning, participatory methods, instructional design, Appreciative Inquiry, whole systems thinking, and related topics
- Experience in designing and delivering learning and evaluation activities for U.S. government and/or UN agencies
- Ability to work with of graphics, layout, and Word stylesheets
- Strong planning, organization, critical and strategic thinking and problem-solving skills
- Exceptional communication (verbal and written) and presentation skills with a dynamic, engaging facilitation style
- Able to confidently engage with staff at all levels to define needs and expectations, collaborate on projects, and communicate results
- Experience in the field of international development, working in cross-cultural environments
- Ability to work in an environment committed to appreciative, strengths-based approaches
- Commitment to providing the highest level of service
- Fluency in language(s) other than English and experience working or living overseas preferable
- Ability to travel, including internationally, may be required for some assignments
How to Apply
Please submit CV and cover letter with your application.
The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
About the Organization
EnCompass is a women-owned business offering innovative and customized solutions for leadership, capacity strengthening, technical assistance, and monitoring and evaluation. We have experience in more than 70 countries and a team of more than 100 staff and 1,200 experts around the globe.
We partner with government and multilateral agencies, nonprofit organizations, and corporations around the world, offering thought leadership, rich diversity, and technical expertise in global health, inclusive development, education, human rights, and food security.