Monitoring and Reporting Officer

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Job Description

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

BACKGROUND INFORMATION – UNOPS Amman Hub

The UNOPS Hub in Amman implements projects on behalf of UN agencies and bilateral donors and in close coordination with the Government and national authorities. With an established presence across the region (Jordan, Iraq, Syria, Lebanon, Yemen, and Turkey), the office runs operations including large-scale procurement, project development and technical management, and provides financial, human resources and infrastructure-related services.

The functional objective of UNOPS Hub in Amman is to deliver its projects in an efficient and effective manner and in line with the principles, rules and regulations of UNOPS, to achieve the outcomes sought by the clients.

UNOPS has been active in Lebanon since 2015, delivering projects in support of the Government of Lebanon and partners. Since the explosion at the Beirut Port on 4 August 2020, UNOPS has significantly scaled up its presence in the country to support the humanitarian response and both its presence and portfolio have undergone expansion.

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

UNOPS is committed to achieving a fully diverse workforce.

Background Information - Job-specific

UNOPS is undertaking a project that aims at improving access to critical municipal services and increasing the resilience of the Beirut and Bourj Hammoud municipalities which were affected by the Beirut Port explosion, through the rehabilitation of damaged municipal infrastructure and assets as well as restoration of critical urban services, such as water and sanitation, roads, waste management, and energy, including renewable energy, in an integrated and gender-sensitive manner, contributing to improved quality of life as well as by creating local economic activities for all. Besides the improved public service delivery, the project entails undertaking accompanying tension-mitigation measures, extensive community engagement activities, and grants support to local CSO/NGOs that aims at reducing tensions in the targeted communities, enhancing community resilience, and helping rebuild the trust in the local authorities.

The project has a duration of 48 months (including 12 months for the Defect Notification Period), and will be implemented in coordination with the governmental, municipal, and relevant community stakeholders in Lebanon, to ensure that projects activities are designed in consultation with relevant governmental authorities and to reflect community needs.
Functional Responsibilities

The M&E and Reporting Officer will report directly to the Project Manager. She/he will be expected to conduct regular missions to other locations to monitor and interact with project stakeholders in the execution of the projects.

The M&E and Reporting Officer will be responsible for the following functional responsibilities:

Monitoring and Evaluation:

Develop and implement Monitoring & Evaluation plan including performance indicators, establishing baselines and methodology, including developing gender sensitive indicators;
Ensure that performance indicators and targets remain relevant and in accordance with the project design and workplan;
Analyze and prepare evidence-based monitoring reports during and upon the completion of project;
Undertake regular monitoring visits to the project sites independently or together with the Project Manager and the Project Team;
Design and conduct surveys for regular monitoring;
Review, maintain and monitor the project risk register on regular basis and flag any high risks that may have a potential negative impact on the project to the Project Manager;
Propose possibilities for further impact monitoring;
Perform any other duties as requested by the Project Manager.

Reporting and Documents Control:

Prepare progress and monthly highlight reports in coordination with the project team, the Programme and Partnership teams;
Ensure timely and quality submission of reports as identified in the project agreement through coordinating inputs and drafting reports related to project activities;
Act as a focal point for the collection, analysis and dissemination of data/information relevant to verification, monitoring and inspection activities in coordination with the project team;
Gather and prepare lessons learnt, including gender related lessons learnt, and hand over documentation;
Set-up and maintain a beneficiary database and project dashboard, and compile GIS mapping data.

Knowledge Management:

Share knowledge with the project team members ensure coordinated delivery of activities and synergies;
Interact and follow up with the Project Manager and the project teams to solicit case studies, lessons learned, success stories, and best practices derived as part of the project monitoring;
Lead the preparation of success stories and best M&E practices for inclusion in internal and external communication products.

Interact and follow up with the Project Manager and the project teams to solicit case studies, lessons learned, success stories, and best practices derived as part of the project monitoring;
Lead the preparation of success stories and best M&E practices for inclusion in internal and external communication products.

Competencies
Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Education/Experience/Language requirements
Education:

Bachelor’s degree in Business Administration, Communications, Public Administration, Managemen, International Development, or related field is required.
Advanced university degree (Master degree or equivalent) in Business Administration, Public Administration, International Development, Project Management, or related field is desired

Work Experience:

A minimum of 2 years of experience in a relevant role for supporting programme/ project monitoring and reporting;
Experience in the humanitarian and/or development sector is required;
High proficiency with computers, and other software/ platforms related to the position’s field of expertise. Good experience in working with the G-Suite platform including, Google Drive, Google Calendar, Gmail, Google Sheets, Docs, and Slides is required;
Excellent communication, coordination, and organizational skills, including the ability to coordinate with multiple stakeholders is required;
Experience with an international donor organization and/or UN agencies programmes is preferred;
Experience in preparing, coordinating, and leading donor reporting processes is required;
Ability to analyze online communications using performance indicators is preferred;
Certification in International Project Manager Association (IPMA Level B) or Project Management Professional (PMP - PMI) or PRINCE2 foundation is desired.

Language:

Fluency in spoken and written English and Arabic is required

Contract type, level and duration

Contract type: ICA
Contract level: Local ICA Specialist, level 8
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

Please note that the closing date is midnight Copenhagen time
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
Beirut is designated as non-family duty station.
UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

About the Organization