Job Description
LifeNet International, a rapidly growing Christian social impact
organization dedicated to transforming healthcare across Africa, seeks a highly
organized and detail-oriented Operations Manager to steward the administrative
and operational backbone of our global mission.
As LifeNet continues to grow across multiple countries, the Operations
Manager will help scale systems and processes to meet the organization’s
expanding operational needs, ensuring consistency, accountability, and
efficiency across offices.
The Operations Manager will play a critical role in ensuring efficient
operations across LifeNet’s U.S. headquarters and international offices,
working closely with the Finance and Administration Manager, Director of
International Operations, and reporting to the Vice President of Finance and
Administration. This is an exciting opportunity for a professional who thrives
on creating order, optimizing systems, and supporting a team working to improve
healthcare for millions across Africa.
Key Responsibilities
1. Operations & Office Management
- Lead day-to-day
operations for the U.S. office, including facilities, leases, vendor
relationships, supplies, visitors, and mail handling.
- Manage
procurement systems for U.S. and regional offices, ensuring transparent
and compliant processes for purchases, contracts, and vendor engagement.
- Support
country-level procurement for high-value, sensitive, or cross-country
needs.
- Maintain
administrative systems, records, and documentation, ensuring consistent
application across departments.
- Oversee IT and
systems vendors (Google Workspace, licenses, equipment), ensuring secure
and efficient access for staff.
- Serve as
primary liaison with external vendors, service providers, legal counsel,
and auditors supporting operational and administrative functions.
- Manage the
operations and administrative budget, ensuring efficient resource use and
value for money, and provide input to annual budgeting for operations, HR,
and office administration.
- Oversee travel
coordination, logistics, and administrative support for regional and
country-level meetings, trainings, and events.
- Lead process
improvement initiatives to administer operational efficiency, internal
controls, and cross-office alignment.
2. Human Resources Administration
- Coordinate HR
systems and processes across U.S. and global teams in collaboration with
the Finance and Administration Manager.
- Lead
recruitment and onboarding processes: draft postings, manage candidate
communications, and coordinate onboarding logistics with supervisors.
- Ensure HR
policies are current, communicated, and understood by staff.
- Support
benefits administration, payroll compliance, and personnel documentation.
- Provide support
in employee relations, performance management, and offboarding processes.
- Collaborate
with leadership to update and harmonize HR policies and practices across
LifeNet’s global offices, ensuring consistency with local labor laws and
organizational values.
3. Governance & Organizational Systems
- Support
governance processes for the U.S. Board of Directors: schedule meetings,
prepare board packets, take minutes, and track action items.
- Maintain
organizational registrations, insurance, and compliance documentation for
U.S. operations.
- Assist in
preparation for US and country-level audits and reviews, ensuring
documentation accuracy and timely follow-up.
- Lead
implementation and monitoring of organizational risk management,
safeguarding, whistleblowing, and data protection systems.
- Ensure
operational compliance with donor and partner requirements related to
procurement, HR, and risk management.
- Maintain
tracking systems for compliance and operational performance, including
procurement metrics, audit findings, and HR indicators, and report
progress to leadership.
- Collaborate
with leadership to update and harmonize organizational policies and
procedures, ensuring alignment across all LifeNet offices and functions.
4. Team Leadership &
Cross-Functional Support
- Supervise
administrative staff, interns, and vendors, providing mentorship and
accountability.
- Build capacity
of team members through training on administrative, HR, and compliance
systems.
- Collaborate
closely with Finance, Programs, and Advancement teams to ensure smooth
cross-departmental operations.
- Contribute to
process improvements that enhance efficiency, reduce risk, and administer
organizational systems.
- Establish clear
goals and performance indicators for administrative and operational
functions, fostering a culture of continuous improvement.
- Support change
management initiatives to administer systems and processes as LifeNet
scales globally.
Profile
The ideal candidate is an experienced operations and administration
professional with a passion for excellence, systems thinking, and service. S/he
will bring a proactive, solution-oriented approach to managing complex
logistics and administrative systems in a faith-based international
organization.
Experience and Qualifications
- Minimum 7–10
years of progressive experience in operations, administration, or HR
roles, preferably in international nonprofit settings.
- Demonstrated
ability to manage multiple functions simultaneously, balancing strategic
oversight with hands-on execution.
- Strong
understanding of procurement, HR compliance, and organizational
governance.
- Experience
developing or implementing global systems and policies across multiple
countries or organizational units preferred.
- Experience
supporting audits, risk management, and legal compliance preferred.
- Excellent
written and verbal communication skills; detail-oriented and
process-driven.
- Proficiency in
Google Workspace and other cloud-based management systems.
- Alignment with
LifeNet International’s Christian mission and values.
- Ability to work
from LifeNet’s Washington, DC headquarters; limited travel may be
required.
Compensation and Employment
LifeNet International offers a competitive salary and benefits package
commensurate with experience and aligned with the organization’s nonprofit
mission. The salary range for this position is $75,000 to $95,000 per year. The
actual salary offered will be determined based on factors including the
successful candidate’s qualifications and experience.
Candidates must be legally authorized to work in the United States at the
time of application. LifeNet International is unable to provide visa
sponsorship for this position.
As a Christian faith-based organization, LifeNet International hires
individuals who share and demonstrate alignment with its values and mission.
Final candidates may be asked to provide a reference from their pastor, priest,
or spiritual director.
To apply, please submit your resume and a compelling cover letter
outlining your relevant experience and why you’re the perfect fit for this role
to recruiting@LNinternational.org. Applications will be reviewed on a
rolling basis until November 15, 2025. Only shortlisted candidates will be
contacted for interviews.
LifeNet International is both an equal opportunity employer and a
Christian organization. In this regard, LifeNet International conducts hiring
without regard to race, color, ancestry, national origin, citizenship, age,
sex, marital status, parental status, membership in any labor organization,
political ideology, or disability of an otherwise qualified individual.
Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e
1(a)), LifeNet International has the right to and does hire only candidates who
agree with LifeNet International’s Statement of Faith.
About the Organization
LifeNet International, a rapidly growing Christian social impact
organization dedicated to transforming healthcare across Africa, seeks a highly
organized and detail-oriented Operations Manager to steward the administrative
and operational backbone of our global mission.
As LifeNet continues to grow across multiple countries, the Operations
Manager will help scale systems and processes to meet the organization’s
expanding operational needs, ensuring consistency, accountability, and
efficiency across offices.
The Operations Manager will play a critical role in ensuring efficient
operations across LifeNet’s U.S. headquarters and international offices,
working closely with the Finance and Administration Manager, Director of
International Operations, and reporting to the Vice President of Finance and
Administration. This is an exciting opportunity for a professional who thrives
on creating order, optimizing systems, and supporting a team working to improve
healthcare for millions across Africa.
