Organisation Design and Change Management Specialist - Surge Support

Job Description

Description

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. We are an international development organisation owned and governed by our 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, our unique organisation works across more than 25 sectors. We are known for our knowledge and innovation in such areas as fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.

The role – the Organisation Design and Change Management Specialist - Surge Support will be part of the OneSPC Transformation Programme Team. It drives the co-design and implementation of a structured change transformation management strategy to enhance integration, operational efficiencies, and financial sustainability. This role will ensure value-led, inclusive stakeholder engagement, anchor a culture of adaptability, and embed best practices in change management to contribute to long-term institutional resilience. 

The key responsibilities of the role include the following:

Change Strategy Development and Implementation

• Design and execute a comprehensive change management strategy aligned with the OneSPC Transformation programme’s objectives.
• Develop frameworks, tools, and methodologies to facilitate smooth transitions and the adoption of new Operations and Integration (O&I) processes.
• Ensure alignment with organisational policies, governance structures, and stakeholder expectations.

Stakeholder Engagement & Communication

• Lead inclusive stakeholder mapping, engagement, and consultation to anchor ownership at all levels of the organisation.
• Develop tailored communication and engagement plans to articulate transformation and change initiatives’ vision, benefits, and progress.
• Design and facilitate workshops, training, and feedback mechanisms to address concerns and build consensus.

Operational Efficiency & Process Optimization

• Identify continuous improvement in current systems, recommending data-driven improvements.
• Work with cross-functional teams to map and to redesign workflows for enhanced productivity and cost-effectiveness.
• Monitor implementation of new processes and track performance against KPIs.

Capability Building & Sustainability

• Develop and deliver change management training for leaders and staff to build internal capacity.
• Co-design monitoring & evaluation mechanisms to ensure long-term sustainability of changes.
• Foster a culture of continuous improvement and innovation.

For a more detailed account of the key responsibilities, please refer to the online job description.

Key selection criteria

Qualifications

• Master’s degree in a relevant field such as public administration, organisational development, international development, business administration, commerce or equivalent body of knowledge and experience.

Technical expertise

• More than 15 years of relevant experience in change management, institutional strengthening programmes, leadership, and high-level advice. 
• Senior-level experience with proven track record in leading medium to large-scale transformation programmes in the public sector or multilateral organisations, preferably within the Pacific region or small island developing states.
• Demonstrated success in designing and implementing strategies across the four pillars of institutional resilience: people/culture, planning/resource allocation, digital transformation, and sustainable finance.
• Experience leading institutional adaptations in fast-paced environment.
• Strategic thinker with strong analytical skills.
• Knowledge of Pacific or developing countries and regional governance structures and mechanisms.

Language skills

• SPC’s official working languages are English and French. Fluency in English is required for this role.

Interpersonal skills and cultural awareness

• Ability to work in a multi-cultural and gender-sensitive environment

Salary, terms and conditions

Contract Duration – This vacant position is budgeted for 6 months.

Remuneration – The Organisation Design and Change Management Specialist - Surge Support is a band 13 position in SPC’s 2025 salary scale with a starting salary range of SDR (special drawing rights) 5,690-7,016 per month, which converts to approximately XPF 831,658-1,025,524 (USD 7,568-9,332; EUR 6,969-8,594).SPC salaries are not presently subject to income tax in New Caledonia. An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications. Progression within the salary scale will be based on annual performance reviews.

Benefits for Staff in a position advertised internationally (EPAI) whose duty station is Noumea – SPC provides housing support in Noumea and will reimburse excess accompanied luggage of up to two additional bags. Airfares, medical and life insurance are available for eligible employees. Employees are entitled to 25 working days of annual leave per annum and other types of leave, and access to SPC’s Provident Fund (contributing 8% of salary, to which SPC adds a 10% contribution).

Recruitment principles – SPC’s recruitment is based on merit and fairness, and candidates are competing in a selection process that is fair, transparent and non-discriminatory. SPC is an equal-opportunity employer, and is committed to cultural and gender diversity, including bilinguism, and will seek to attract and appoint candidates who respect these values. Due attention is given to gender equity and the maintenance of strong representation from Pacific Island professionals.  If two interviewed candidates are ranked equal by the selection panel, preference will begiven to the Pacific Islander. Applicants will be assured of complete confidentiality in line with SPC’s private policy.

Application procedure

Closing date: 17 August 2025 – 11:00 pm (Noumea time)

Job Reference: CR000467

Applicants must apply online at http://careers.spc.int/

Hard copies of applications will not be accepted.

For your application to be considered, you must provide us with:

• an updated resume with contact details for three professional referees
• a cover letter detailing your skills, experience and interest in this position
• responses to all screening questions

Your application will be considered incomplete and will not be reviewed at shortlisting stage if all the above documents are not provided. Applicants should not attach copies of qualifications or letters of reference. Please ensure your documents are in Microsoft Word or Adobe PDF format.

SPC does not charge a fee to consider your application and will never ask for your banking or financial information during the recruitment process.

Screening questions (maximum of 2,000 characters per question):

1. Describe an example where you implemented a participatory change process in a multilateral or regional organisational context. What tools and mechanisms did you use to ensure organisation-wide ownership and inclusivity while delivering results on time? 
2. Drawing from your experience, describe tangible outcomes for a complex change initiative under significant time pressure in a multilateral or regional setting. How did you adapt your approach to meet the deadline while maintaining stakeholder buy-in?  
3. Provide an example of how you built internal change management capacity for leaders and staff within a compressed timeframe (6 months or less). How did you ensure the approach was contextually relevant (Pacific/developing) and led to sustainable results beyond your direct involvement?

About the Organization

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. We are an international development organisation owned and governed by our 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, our unique organisation works across more than 25 sectors. We are known for our knowledge and innovation in such areas as fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.