Organizational Development Specialist
Organizational development interventions will primarily aim to strengthen USAID India capacity to lead and manage programs by providing resources, sharing knowledge, building capacity, and maximizing learning opportunities. Under the supervision of the Chief of Party, the Organizational Development Specialist will develop and execute the delivery of organizational change management support processes relevant to the achievement of the Mission’s strategic plan and implementing the Country Development Cooperation Strategy (CDCS). The Organizational Development Specialist is well versed in USAID’s CLA experience and adept in employing tools and skills to advance organizational learning and adaptation.
Duties, Responsibilities
The senior level manager shall lead the organizational development and performance improvement activities to enhance and supplement USAID’s CLA practices
Support the development of the OD agenda for USAID and its implementing partners.
Carry out assessments and diagnostics to help USAID teams gain a greater awareness of their performance, management, and strategy development.
Identify short- and long-term goals for improving performance in consultation with leadership of selected technical offices.
Develop and carry out short- and long-range development strategies and plans for selected sectors and offices.
Monitor progress on short- and long-range strategies and make regular reports to USAID and other stakeholders (technical office leadership) as directed.
Employ profiling tools (e.g. Insights Discovery, StrengthsFinder) to provide USAID staff a deeper appreciation of their work styles and in order to improve collaboration.
Provide coaching and mentorship to help USAID staff work more collaboratively and better fulfil their individual, team, and Mission-wide goals.
Use diagnostic tools to help identify priorities and gaps in implementing gaps in capacity, coordination, or business processes.
Facilitate the Mission’s knowledge and understanding of cutting-edge organizational development research so that staff are making informed choices in deciding on approaches and strategies.
Use USAID’s CLA tools, CLA learning and related resources to help Mission staff to deepen their CLA practice.
Provide recommendations on how USAID can improve their systems or structures, utilize CLA to more effectively carry out the goals of the CDCS and assist the Mission in operationalizing these recommendations.
Examine synergies of the Mission’s various support contracts and recommend ways to maximize resources and results.
Support the building of OD and CLA capacities of implementing partners.
Effectively communicate progress on organizational development project deliverables to USAID India.
Experience
Master’s degree in business administration/change management, organizational development, organizational behavior or related degree.
Eight years of professional experience in organizational development or adult learning using state-of-the art diagnostic methodologies and participatory approaches, including mentoring and coaching.
Extensive experience in designing and delivering OD support to institutions and individuals and deep understanding of
participatory adult-learning methodologies, facilitating change, building consensus, and adapting approaches based on results.
Skills
Identify short- and long-term goals for improving performance in consultation with leadership of selected technical offices.
Develop and carry out short- and long-range development strategies and plans for selected sectors and offices.
Monitor progress on short- and long-range strategies and make regular reports to USAID and other stakeholders (technical office leadership) as directed.
Exceptional presentation, communication (verbal and written), facilitation, and consensus-building skills.
Proven ability to understand the needs of an organization and identify creative solutions.
Ability to confidently engage with staff at all levels to define needs and expectations, collaborate on projects, and communicate results.
Experience with various types of assessment tools including 360-degree assessments, StrengthsFinder 2.0, TKI, Leadership Circle, MBTI, DiSC, and Insights Discovery.
Exceptional interpersonal skills, including the ability to develop strong relationships and become a trusted confidant who is able to delicately maneuver sensitive topics.
Exceptional communication skills and a demonstrated experience in facilitating meetings, building consensus, and creating innovative ways to bring teams together.
Proven ability to resolve sensitive and complicated work issues with senior high-level country counterparts, donor representatives and senior-level staff.
Familiarity with USAID’s CLA practice and prior experience working on USAID-funded activities.
Fluency in English.
International Development Group LLC is an international development consulting firm that assists donors, governments, and the private sector to create and take advantage of opportunities for sustainable, broad-based economic development and poverty reduction. IDG provides entrepreneurs and policymakers with the practical tools needed to achieve real and measurable impact for their communities and countries. IDG assistance programs aim to build the capacity, skills, and knowledge of local individuals and institutions in the public, private, and not-for-profit sectors, fostering synergies between local knowledge and international experience.