People Operations Manager (Manager Human Resources)

Job Description

The People Operations Manager works in partnership with the Director to plan, develop, and coordinate the programs, activities, and strategy of the People Operations & Programs department, ensuring legal compliance and implementation of the organization’s mission and strategic priorities. The People Operations Manager manages the operational functions of human resources including staff engagement, performance management, learning and professional development, and employee relations. Coordinates payroll, onboarding, and transactions. Under the leadership of the Director and working closely with the People Business Partners, the People Operations Manager acts as the subject matter expert on performance management, employee relations, staff engagement and retention. This position may manage students, interns, temps or support staff.

About us: The People Operations & Programs department provides human resources programs and services with the assistance of consultants, interns and volunteers to directly support approximately 270 staff at the Atlanta headquarters offices, and are joined with more than 2,500 staff in field offices. The Carter Center staff are mission-driven professionals committed to making an impact to advancing peace and health globally. In accordance with our commitment to human rights, The Carter Center embraces diversity as an organizational strength and source of enrichment.

FORMAL JOB DESCRIPTION:

• Coordinates operational Human Resources functions for a division or business unit.
• Reviews and updates organizational job descriptions.
• Ensures the staffing needs of the division are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues.
• Advises staff on job reclassifications, new position requests, promotions/demotions and salary determination and processes appropriate paperwork.
• Provides guidance on organizational restructuring.
• May assist with preparation and monitoring of division’s/business unit’s budget.
• Serves on and provides input to internal and external committees and represents the department within the organization on Human Resources matters.
• May advise faculty on grant and leave request situations.
• Leads and participates in special projects.
• Designs and generates reports.
• Ensures employment, compensation, employee relations and affirmative action practices comply with organization and legal requirements.
• Maintains records and files according to established procedures.
• May hire, train and supervise a small staff. Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• A bachelor’s degree in human resources, business administration or a related field.
• Five years of professional human resources experience as a generalist or in multiple human resources specialties, i.e. employment, employee relations, compensation, benefits administration.

PREFERRED QUALIFICATIONS:

• Experience working in higher education, nonprofits, or public sector.
• Expertise in managing employee relations.
• Experience managing multiple HR functions: employee relations, operations, compensation, professional management, learning and development.
• Certifications in HR preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, Teams and Outlook) and familiarity with human resources applications, preferably Peoplesoft, Kronos, Bullseye, applicant tracking system.

Applicants must be currently authorized to work in the United States for any employer.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines.  All non-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee.

About the Organization

The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.

The Carter Center collaborates with other organizations, public and private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available at The Carter Center.