This vacancy announcement is issued pursuant to an agreement between UN Secretariat, Department of Management, Office of Information and Communications Technology (OICT) and UNOPS.
EAC-BKK Human Resources Solutions Section (HRSS)
In 2014, Enterprise Application Centre-Bangkok (EAC-BKK) was established to serve as Asia-Pacific hub to build and maintain enterprise applications for the United Nations Secretariat. Preceding the formalization of EAC-BKK, Inspira Technical Support Centre (ITSC), then under Office of Human Resources Management (OHRM), was established in September 2009 in Bangkok to support the introduction of PeopleSoft-based applications for human resources talent management in the global United Nations Secretariat.
As a part of UN’s global ITC strategy and capacity enhancement, the ITSC joined forces with Office of Information and Communications Technology (OICT) to become Human Resources Solutions Section (HRSS) within EAC-BKK, bringing the profound expertise and knowledge of human resources solutions and technology in the UN Secretariat to EAC-BKK.
After introducing Inspira as the new recruitment system, a pilot to augment the system as performance management tool began in April 2010. The global rollout of Inspira performance management system had been completed in 2012. Inspira now offers the learning and development modules to both UN staff members and external users.
Inspira is integrated with the Secretariat’s ERP solution, Umoja, through bi-directional data services. In 2013, Inspira was rolled out to the field missions for recruitment and performance management system. Inspira is recently upgraded to the latest Oracle Peoplesoft 9.2 version. In Q4 2015, Inspira went live with UN secretariat mobility program.
The EAC-BKK/HRSS requires technical resources to assist development, operations and deployment of ICT Systems to achieve its mandates.
Oracle PeopleSoft Development Project
Manage configuration, extension, Support and integration for the Inspira System at the UN. This includes support of PeopleSoft systems along with support of infrastructure for other Inspira related applications.
III. Functions / Key Results Expected
Summary of Key Functions
1. Maintenance and support of PeopleSoft System:
2. Integration with other UN systems:
3. Managing Hosting partners and other Inspira applications:
§ Act as a focal point for managing hosting partners, and ensuring the applications are working as per SLA.
§ Should be able to handle critical projects like Application upgrades and other Hardware changes.
§ Efficiently plan, develop, implement and monitor the work programme to ensure timely and cost-effective delivery of results that best serve the interests of the Organization.
§ Works in creating, publishing and customizing UPK to meet UN standards.
§ Maintains and supports Inspira Bug tracking system.
§ Performs other duties as assigned, Shows willingness to learn new technology.
IV. Impact of ResultsThe key results have an impact on the overall efficiency of the Inspira, technical stability and reliability of the installed systems, other dependent Inspira systems and success in introduction and implementation of ICT strategies and policies. Appropriate delivery of services ensures client satisfaction and enhances credibility of EAC-BKK as an effective and efficient organization in the ICT sector.
V. Competencies
Core Values/Competencies
Professionalism
· Shows pride in work and in achievements.
· Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
· Is motivated by professional rather than personal concerns.
Functional Competencies
Knowledge Management and Learning
§ Shares knowledge and experience and contributes to practice areas.
§ Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills
Development and Operational Effectiveness
§ Keen ability to apply theoretical and technical skills.
§ Good communication skills for explaining technical subject to users with different levels of technical literacy.
§ Good interpersonal skills for building alliances and client services.
Teamwork
VI. Recruitment Qualifications
Education:
Master’s Degree or Advanced University degree, preferably in Information Sciences, Computer Science, Engineering, Business administration or any science/logic related discipline. A first-level university degree in combination with required qualifying experience may be accepted in lieu of the advanced university degree.
Experience:
A minimum of 2 years of relevant experience in the field of information technology and/or telecommunication and systems, preferably in an international development environment.
Experience with Inspira system maintenance, Offline application, architecture and process knowledge is “required”. Experience in implementation and upgrade of Oracle PeopleSoft system of version 9.0 and above is “required”.
As administrator should have exposure and experience to maintain & support PeopleSoft environments at international level.
Language Requirements:
Fluency in written and oral English and the language of the duty station required. Knowledge of second UN working language desirable.
"UNOPS plays a critical role in providing management services for our life-saving, peacebuilding, humanitarian and development operations. I have seen many examples of how these activities help suffering people in troubled parts of the world." - Ban Ki-Moon, United Nations Secretary-General
UNOPS mission is to expand the capacity of the UN system and its partners to implement peace building, humanitarian and development operations that matter for people in need.
Working in some of the world's most challenging environments, UNOPS vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost-effectiveness.
By assisting UN Organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground.
We employ more than 6000 personnel and on behalf of its partners, create thousands more work opportunities in local communities. With its headquarters in Copenhagen, Denmark, a network of seven regional offices and a further 20 operations and project centres, UNOPS oversees activities in more than 80 countries.
UNOPS is committed to achieving a truly diverse workforce.
