Job Description
Chemonics seeks a process improvement director to provide leadership responsibility for Lean Six Sigma (LSS) business improvement projects at Chemonics. The process improvement director will be responsible for driving operational excellence and robust continual improvement. By using LSS methodologies, the director will lead, facilitate, organize, and coordinate an improvement program for home-office operations. The director will also empower and mentor staff to manage LSS projects. We are looking for individuals who have a passion for making a difference in the lives of people around the world.
Responsibilities:
- Leads process improvement efforts corporately by coordinating with stakeholders to develop and manage LSS projects that address critical business needs.
- Manages the review, analysis, and evaluation of business processes selected for LSS improvement projects, working directly with various units to ensure LSS methodologies are applied. Trains the project team members and executive project sponsors in the application of LSS methodologies.
- Facilitates development of the project charter with executive sponsor to define goals, objectives and key deliverables for LSS projects. Responsible for all LSS project deliverables, including project scope, work plan, schedule, communications, and roles and responsibilities.
- Ensures customer satisfaction by verifying process improvement solutions and deliverables are in alignment with the project charter. Using industry best practices for LSS and project management, ensures projects are delivered on time, adhere to high quality standards, and meet customer expectations. Serves as liaison between the LSS project team and relevant business units during all project phases. Provides regular project updates to the Executive Management Team until effective control of process is achieved.
- Leads and manages teams through all project phases. Develops regular report metrics for all work streams as well as any internal initiatives with integration points and/or dependencies that support the successful delivery of the improvement project.
- Collaborates with process leaders and process users to ensure integration of projects, making recommendations to and adjusting project recommendations, scope, and timing as needed to meet the overall strategic needs of the organization.
- Coordinates with other team members on the Quality Management Unit to identify and help lead and facilitate LSS events for other business processes.
- Responsible for planning and controlling schedules, determining project return on investment, assigning tasks and resources, and tracking key project milestones from initiation through delivery.
- Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations.
- Performs other duties and responsibilities as required.
Qualifications:
- Minimum of eight years of experience in project management and process improvement required.
- Bachelor’s degree or equivalent work experience required, master’s degree preferred.
- Lean Six Sigma Black Belt certification and extensive experience with LSS and other process improvement methodologies required.
- Experience conducting LSS projects in a services organization context preferred; specific experience with improvement of financial management and administrative systems preferred.
- Experience in or knowledge of ISO 9001 preferred.
- Experience with enterprise resource planning implementation and management preferred.
- Strong technical aptitude, with knowledge of MS Office applications (including SharePoint, Excel, PowerPoint, Visio, and Word) and statistical analysis software.
- Strong business acumen and demonstrated ability to link project outcomes to business objectives; expertise in group facilitation, coaching and mentoring; ability to identify, mitigate, and/or escalate issues and risks.
- Demonstrated success as a change agent with extensive experience with change management principles and approaches; ability to influence without direct authority and to obtain win-win situations.
- Demonstrated interest and experience in international engagement.
- Excellent relationship management skills and ability to lead and motivate team members so that they feel responsible for project outcomes; high degree of flexibility in managing changes to scope, resources and timelines.
- Ability to understand and advocate for internal and external customer needs.
- Ability to follow standard practices and procedures, receive general instruction and supervision on work progress, and make significant contribution to end results.
- Demonstrated leadership, versatility, and integrity.
- Ability to communicate clearly and concisely both orally and in writing; foreign language proficiency preferred.
Application Instructions:
Apply through our Career Center at https://www1.apply2jobs.com/Chemonics/ProfExt/index.cfm?fuseaction=mExternal.SearchJobs by December 28, 2015. No telephone inquiries, please. Finalists will be contacted.
Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
About the Organization
Owned entirely by employees, Chemonics is an ISO-9001 certified international development company. For more than 40 years, we have partnered with local and international organizations to promote social and economic change around the world.
