Background Information
UNOPS UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner. Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations. With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it. A flexible structure and global reach means that we can quickly respond to our partners’ needs, while offering the benefits of economies of scale.
South East Asia and Pacific Multi-Country Office (EAPMCO)
UNOPS South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia - 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises eight EAPMCOs: EAPMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Mekong and EAPMCO Philippines. In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services. The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.
Project Management Office (PMO)
The Project Management Office (PMO) is a section under the Programme Management Unit (PMU). The PMO works closely with various functions within EAPMCO to support the MCO to deliver successful projects, providing appropriate oversight, relevant advice, and guidance to projects. The functions and services of the PMO include:
● Oversight and Assurance: monitor that projects under the MCO are implemented in line with UNOPS policies and in line with Legal Agreements.
● Growing the maturity of project management practices for consistent application of PM Standards
● Process review and improvement ● Knowledge Management and facilitation of best practices This ideal candidate is analytical, structured, organized and detail-oriented applicants who:
● Demonstrate strong skills in data analysis, visualization, and interpretation.
● Are able to work independently and deliver results with a high standard of accuracy.
● Have interest in project assurance, monitoring systems, and process improvement.
● Enjoy solving problems using evidence, dashboards, data models, or automation.
Functional Responsibilities
At UNOPS, interns join our teams as equal members and are offered a good mix of support work and independent assignments with substantial responsibility. Under the direct supervision of the Head of the Project Management Office (PMO), the intern will support the PMO team in advancing project management excellence across the South-East Asia and Pacific Multi-Country Office (EAPMCO). The internship offers an opportunity to gain hands-on experience in data management, analysis, and visualization, project assurance, reporting, process improvement and automation, and knowledge sharing within the UN development context. The intern will work closely with the PMO team, contributing to strengthening delivery oversight, workflows, data management and interpretation, and learning mechanisms.
1. Project Development, Oversight, and Quality Assurance Support
● Support the PMO in preparing and coordinating project assurance activities to help ensure projects meet UNOPS quality, risk, and performance standards.
● Assist in collecting, consolidating, and analyzing documentation (e.g. risk registers, financial data,progress reports) for monthly or quarterly reviews.
● Verify project data accuracy in oneUNOPS and PMO monitoring tools, flagging missing or inconsistent information to the PMO team.
● Support the preparation of performance summaries and risk snapshots under the guidance of the PMO team.
● Participate in meetings (such as quality assurance or project board discussions) and prepare meeting summaries, action points, and key discussion points as required.
● Contribute to tracking and organizing follow-up actions agreed during Project Boards and assurance meetings.
2. Data Management and Analysis
● Support the collection, validation, analysis, and interpretation of project and portfolio data (delivery,expenditure, forecasts, risks, outputs) to enhance data-driven oversight and decision-making.
● Conduct trend analysis, variance analysis, and simple predictive checks to help identify performance patterns or early warning signals across the portfolio.
● Support the development, maintenance, and improvement of various dashboards, tools, templates,and trackers, while ensuring data integrity and accessibility across projects.
● Create data visualizations and charts using Google Looker Studio, or Google Sheets, contributing to PMO monitoring, assurance, and reporting.
● Help identify inconsistencies, missing data, or outdated entries, coordinating corrections with relevant focal points.
● Contribute ideas for improving data quality and automation, and PMO workflow optimization.
● Support pilot initiatives on automation and AI-assisted monitoring, reporting, coordination, and data management.
3. Monitoring, Reporting, and Portfolio Analytics
● Assist in consolidating data for portfolio-level reports (MCO dashboards, ORD/HQ reporting, and UNSDCF/UNINFO).
● Support PMO in tracking financial and operational performance indicators, helping ensure data accuracy and continuous target monitoring.
● Help compile visuals, charts, data analysis outputs and key highlights for internal presentations, briefings, reports, and portfolio reviews, including summarizing trends, identifying deviations, and highlighting issues that require management attention.
● Develop presentation briefs and summarize key information to support management decisions.
● Contribute to the improvement of templates, trackers, and workflows used in monitoring and reporting.
● Coordinate across the region to collect relevant data and insights from projects and programmes, and support its consolidation, ensuring reporting deadlines are met.
4. Knowledge Management, Learning, and Process Improvement
● Assist in gathering lessons learned and good practices from project reports or meetings.
● Support the analysis of lessons learned by identifying regional trends and common challenges,reviewing the outcomes of implemented solutions, and contributing to knowledge-sharing efforts thatstrengthen project management practices.
● Support the preparation of PMO guidance materials, templates, and training presentations.
● Maintain the PMO shared drive and knowledge library, ensuring key documents are accessible and up to date.
● Contribute to the organization of knowledge-sharing sessions, training activities, inductions, or team learning discussions.
● Actively participate in the implementation of good practices, innovative tools, and automation ideas to support continuous improvement.
● Support the roll-out, facilitation, and capacity building efforts on the usage of developed PMO tools, dashboards, templates, and processes.
● Coordinate with other relevant units or teams to support process and workflow enhancement,
cross-unit collaboration, automation, and propose solutions for improvement.
5. Coordination, Communication, and Administrative Support
● Provide administrative and logistical support to the PMO team and related activities as required.
● Draft professional documents, reports, infographics, visual summaries, and presentations (including management briefs and meeting summaries)
● Support coordination and communication between PMO and project teams, and other units (e.g., HR, Finance, SSU).
● Perform other tasks as required to support the Head of PMO and ensure smooth PMO operations.
