Job Description
Drive impactful project outcomes through expert planning, coordination, and stakeholder collaboration.
The Project Support Officer reports to the Project Manager, who supervises them and provides guidance. The Project Support Officer assists the Project Manager with day-to-day activities, coordination, and implementation of the mission. This role closely monitors operations and financial performance, identifies potential issues, supports problem analysis and the development of solutions, coordinates issue resolution in line with agreed measures, drafts correspondence to relevant stakeholders, and prepares mission reports. The Project Support Officer may frequently be required to work in complex and challenging environments with limited resources.
The Project Management Support Associate provides substantive support to the planning, coordination and delivery of project activities. The role collaborates closely with project stakeholders to maintain effective coordination, facilitate operations and ensure activities are delivered efficiently in line with the project’s results framework and internal processes.
Planning and Preparation
- Support senior technical leads (e.g. lead engineers) or project managers in stakeholder engagement, training needs assessment, and development of capacity-building programmes.
- Contribute to budget preparation, procurement processes, and identification of risks with mitigation measures.
- Assist in drafting project agreements, amendments, and budget revisions in consultation with relevant stakeholders.
Training and Implementation Support
- Coordinate logistics for training sessions, workshops, and meetings (venues, materials, accommodation, catering, assessments, certification)
- Support the development of training materials and the integration of thematic inputs into delivery.
- Liaise with service providers, retainers and project stakeholders to ensure effective project implementation.
- Facilitate internal and external communications to minimize operational disruption and maintain consistent project delivery.
Monitoring, Reporting and Compliance
- Develop and update monitoring tools, progress tracking sheets, and risk/ issue registers.
- Collect, prepare and archive documentation related to training and project activities.
- Contribute to drafting and quality assurance of reports, meeting minutes, and donor/partner submissions.
- Track project milestones and alert managers on deadlines and reporting requirements.
- Ensure compliance with UNOPS policies, procedures and donor requirements.
Operational and Logistical Support
- Coordinate procurement, travel, transport and inventory management in support of project operations.
- Support HR-related project requirements (e.g. drafting terms of reference for positions, monitoring deliverables, recruitment activities, etc).
- Manage project files, shared drives, and document management systems to ensure real-time tracking and accessibility.
Knowledge Building and Sharing
- Support the organization, facilitation and delivery of training and learning sessions on project management.
- Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned.
- Conduct research on project management-related topics and contribute to the drafting of reports, summaries and briefing notes.
