QA Analyst - UN Web Buy Plus

Job Description

Dutystation: Home based

Functional responsibilities

• Lead quality assurance activities

  • Create and maintain test plans, strategies, and documentation

  • Functional, regression, and integration testing

  • Stress testing and performance validation

  • Develop and maintain automated test scripts

  • Provide regular QA metrics

  • Proactively identify quality risks, process improvements, and opportunities to enhance system reliability

• Understand product

  • Collaborate with Product Owners and Developers to clarify requirements

  • Analyse functional requirements, wireframes, designs, and technical documentation

  • Read the application source code

Technical Support

• Provide tier-1 and tier-2 support

• Conduct root cause analysis

• Maintain knowledge base and technical documentation for common issues

• Act as primary technical liaison between end-users and developers

• User training and preparing training materials
  
  

• Leads quality assurance activities in UNWB

• Provides tier-1 and tier-2 technical support to UNWB end users

• Handles user training

Education/Experience/Language requirements

• Master’s Degree in Computer Science, Software Engineering, Information Technology or a related technical field is required
• A first-level University degree or Bachelor’s or equivalent in a related field of study with 2 additional years of relevant work experience may be accepted in lieu of the Master’s Degree requirement;
• A technical/professional diploma in relevant discipline in combination with 4 years of experience may be accepted in lieu of the Master’s Degree requirement.

• 2 years of professional experience in a QA role (in combination with a Bachelor’s degree); 4 years of professional experience in a QA role (in combination with a technical/professional diploma) is required;

  • The above should include at least 1 year of working with complex, enterprise-level web applications

  • At least 1 year of providing technical support, including training to end users

• Working knowledge of

  • HTTP protocol

  • API testing and test automation, including developing and maintaining automated test scripts

  • SQL

  • Agile/Scrum development methodologies

  • Writing skills to prepare training materials and other forms of documentation

  • Any programming language and the ability to read and understand JavaScript and C# code

• QA certification from an accredited organisation (QAI, IIST, ASTQB, ISTQB)

Desirable Experience:

• Experience working in projects related to e-commerce, procurement or logistics

• Fluency in English is required

About the Organization

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.