Technical Operations Manager

Job Description

Chemonics seeks a Technical Operations Manager, a billable position within the Washington DC-based Famine Early Warning System Network (FEWS NET) team. The FEWS NET Technical Operations Manager works within the DC-based home office Technical Operations Team, leading on the projects’ recruitments and providing operational and logistical support to the FEWS NET Pillar 1 Senior Management Team, the Washington DC-based FEWS NET Technical Team, and more than 20 FEWS NET field-based project offices. The Technical Operations Manager will directly supervise the Technical Operations Associate, and reports to the Technical Operations Director. This position may require occasional overseas travel. This position is preferred to be based in Washington, D.C., though US-based remote options may be considered for well qualified candidates. We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities include:

Recruitment Responsibilities

• Leading recruitment of long- and short-term project personnel in accordance with project requirements and Chemonics policies
• Managing all activities in recruitment lifecycle for the US office and project office positions, including working with technical managers to initiate recruitments, screen candidates, organize interview panels, and lead salary offer preparations and negotiations
• Helping devise, propose and implement process adjustment to increase recruitment efficiencies
• Supporting effective problem-solving to resolve unique corporate policy and process challenges for FEWS NET’s U.S-based Technical Team
• Serving as point of contact with Chemonics Home Office Talent Representative to coordinate job posting, recruitment, and onboarding processes and resolve challenges when needed

Operations Responsibilities

• Managing EWT Technical Team’s day-to-day operations tasks including personnel management, procurement, travel support, meeting and workshop support, contractual deliverable preparation, MOU management, client communications, and other tasks
• Proactively identifying areas for improvement, including in recruitment processes, office management and operational support, and other areas. Developing strategies and solutions to address those opportunities in collaboration with the technical operations director and/or Senior Management Team;
• Collaborating with FEWS NET PMUs and Chemonics U.S. support units to efficiently resolve challenges and address project needs
• Identifying opportunities for knowledge- and solution-sharing across project offices and taking initiative to build project staff capacity
• Supervising the activities of the Operations Associate(s) and other long- and short-term operational support staff as assigned

Qualifications:

• At least four years of relevant experience with Master’s degree OR six years of relevant experience with Bachelor’s degree is required.
• Capacity to proactively and assertively address issues and changing circumstances adeptly, both independently and with the support of other team members.
• Proactive, detail-oriented, conscientious and well-organized
• Previous experience managing or otherwise providing oversight of a team or initiative is desired.
• Excellent communication skills with demonstrated ability to work with diverse individuals/groups across multiple geographies.
• Professional demeanor and capacity to work with a range of technical and administrative professionals.
• Demonstrated organizational skills to meet multiple, overlapping deadlines.
• Fluency in English required; French and/or Spanish language skills desirable.

Application instructions:

The Technical Operations Manager position will remain open for applications through 11:59 p.m. EST September 8th, 2022. To apply, please visit https://phh.tbe.taleo.net/phh02/ats/careers/v2/viewRequisition?org=CHEMONICS&cws=50&rid=5747. All application materials, including responses to the general information form, CVs, and cover letters, should be provided in English. No telephone inquiries. Only short-listed candidates will be contacted. A full scope of work for this position can be found at https://fews.net/jobs.

Chemonics is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.8

Chemonics values the protection of your personal data. If you are in the European Union, please read our EU Recruiting Data Privacy Notice to learn how we process personal data. You may access the notice via the following link: https://chemonics.com/eu-recruiting-data-privacy-notice/.

About the Organization

Founded in 1975, Chemonics is an international development consulting firm. In more than 70 countries around the globe, our network of 5,000 specialists share a simple belief: that the challenges we face today are best solved through the right partnerships — sharing knowledge, expertise, and experience to deliver results. As part of our culture and values, Chemonics is proud to be named a “Best Place to Work” in the Human Rights campaign Foundation’s 2021 Corporate Equality Index. Where Chemonics works, development works. Follow us on Facebook and Twitter or visit us at www.chemonics.com.