3 mobile tools changing how NGOs interact with communities they serve

Teenagers read text messages on mobile phones in the West Point neighbourhood of Monrovia, Liberia. The girls, who are “U-Reporters,” are helping to raise awareness in their community about Ebola and how to prevent its spread. Photo by: UNICEF

The rise of mobile technology has allowed aid to expand its reach to the world’s poorest populations. More than 6 billion people have gained access to cellphones in the past 25 years, but what does this mean for international organizations looking to impact individuals at the last mile?

Devex spoke with several development communicators from UNICEF, UNFPA and Blum Center for Developing Economies at University of California Berkeley, to find out which mobile tools are making communication between implementers and the communities they serve more efficient, transparent and operational.

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About the author

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    Carine Umuhumuza

    Carine Umuhumuza is the Associate Director of Communications at Devex. She writes about the latest trends, tips, and insights on media and communications to the global development community. Previously, Carine has led digital initiatives at Devex for development agencies, major corporations, NGOs, and social enterprises.