3 mobile tools changing how NGOs interact with communities they serve

By Carine Umuhumuza 08 December 2015

Teenagers read text messages on mobile phones in the West Point neighbourhood of Monrovia, Liberia. The girls, who are “U-Reporters,” are helping to raise awareness in their community about Ebola and how to prevent its spread. Photo by: UNICEF

The rise of mobile technology has allowed aid to expand its reach to the world’s poorest populations. More than 6 billion people have gained access to cellphones in the past 25 years, but what does this mean for international organizations looking to impact individuals at the last mile?

Devex spoke with several development communicators from UNICEF, UNFPA and Blum Center for Developing Economies at University of California Berkeley, to find out which mobile tools are making communication between implementers and the communities they serve more efficient, transparent and operational.

Here are three tools you should know about if your organization wants to work even closer with the communities you serve:

VOTO Mobile

Who’s behind it: Co-founded by Louis Dorval and Mark Boots in 2012, the tech startup and social enterprise is headquartered in Ghana.

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About the author

Umuhumuza carine 1
Carine Umuhumuza@CarineUmu

Carine is the senior digital communications associate for Devex. In this role, she leads online and digital engagement for Devex and interacts daily with Devex members via social media.


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